Program Manager
Xylem · Cheektowaga, NY · 4 days ago
Information TechnologyFull-time
CORE RESPONSIBILITIES
- Independently manage medium-large size/complexity program(s).
- Accountable for program P&L including cost, schedule, technical performance across program lifecycle to meet customer and business commitments.
- Responsible for inspiring employees to achieve high performance, accountable for delivering growth, accomplishing business objectives, and ensuring the efficient deployment of internal investments.
- Primary customer liaison responsible for all program activities identifying customer gaps/needs and translating into new business opportunities.
- Effectively communicate with all internal and external stakeholders.
- Able to develop and foster cross-business area collaboration.
- Work in a highly dynamic and changing environment and adapt to shifting customer priorities.
- Engage across the enterprise including Business Development, Finance, Engineering, and Operations.
- Integrate business acumen, value proposition, budget/funding options, competitive landscape, and business case development to inform business area pursuits and strategies.
- Design or offer solutions to the customers’ requirements.
- Contract Review management within the areas of focus. Responsible for clarifying all customer requirements, proper negotiation of terms & conditions, project scope & documentation of customer acceptance.
- Customer Relationship Management – primary point of contact with the customer regarding project updates, milestone changes and other related topics.
- Project Management of improvements to the overall effectiveness and efficiency of the order entry through shipping processes.
- Ensure there is a clearly defined Production Schedule and ensure it is clearly communicated to the end customer and throughout the operation.
- Delivery of product to end customer.
Qualifications
- Bachelor’s Degree and a minimum of 3 years of prior relevant experience.
- Broad management and leadership knowledge to lead cross-department project teams or manage across the enterprise.
- Proficient at working with customers, including through challenging issues.
- Demonstrated process improvement experience.
- Program management experience with Department of Defense and/or knowledge of Nuclear Power preferred.
- PMP Certification preferred.
- Excellent interpersonal, written, and verbal skills.
- U.S. Citizenship Required.
- Proficient in Microsoft Office Suite, including Visio.
Preferred Qualifications
- Experience working within ASME welding standards, including interpretation and application of codes and quality requirements in regulated manufacturing or defense environments.
- Familiarity with NAVSEA (U.S. Navy) welding requirements, specifications, and documentation standards, including oversight of welding compliance on Navy programs.
- Exposure to Section VIII / Nuclear-related programs, including program execution in highly regulated, safety-critical environments.
- Experience managing programs involving code-driven fabrication, inspection, and compliance activities (e.g., welding procedures, qualifications, audits).
- Background supporting programs with DoD, Navy, or nuclear customers, particularly in environments requiring strict configuration control and documentation discipline.
- Ability to partner effectively with Engineering, Quality, and Operations teams to ensure compliance with welding and nuclear standards throughout the program lifecycle.
Benefits
- Medical, Dental, and Vision plans.
- 401(k) with company contribution.
- Paid time off.
- Paid parental leave.
- Tuition reimbursement.