Program Manager

Key Responsibilities

• Strategy, Roadmap & Portfolio Management
• Own and coordinate the end-to-end Infrastructure roadmap
• Drive roadmap definition, prioritization, and sequencing
• Maintain integrated initiative view, dependencies, and milestones
• Establish governance processes and KPIs
• Executive Communications & Reporting
• Develop executive presentations and reporting
• Provide status, risks, and mitigation updates
• Translate technical initiatives into business messaging
• Program & Project Oversight
• Oversee cross-functional programs
• Manage risks (including audit response), dependencies, and execution alignment
• Leadership Support & Cadence Management
• Manage staff meetings, agendas, and follow-ups
• Career Development
• Coordinate all-hands and leadership forums
• Events & Travel Coordination
• Oversee the planning leadership events, offsites, and travel logistics
• Partnering & Alliances
• Partner with area Administrative Assistant
• Vendor & Contract Management
• Coordinate approach used across Infrastructure for hardware, software, and services contracts
• Assist with the management of renewals and vendor relationships
• Cross-Functional Alignment
• Ensure coordination across infrastructure domains
• Support transformation and automation initiatives
• Continuous Improvement
• Identify process improvements and efficiency opportunities
• Maintain documentation and tracking across initiatives

Qualifications

• Strong ability to promote, champion change; start with 'yes'
• Innovative leader with the ability to question status quo, influence change and provide forward thinking
• Expertly operate with ambiguity and limited information
• Strong soft skills and judgement; understands that leadership and people skills are critical success factors
• Strong Project/Program Management
• Financial Acumen ability
• Ability to communicate the need for change, its purpose, and it’s expected impact to stakeholders at all levels of the organization to ensure understanding and buy-in
• Demonstrated ability to be disciplined and flexible at the same time
• Demonstrated ability to drive simplified solutions to complex problems to enable positive outcomes
• Demonstrated success of building partnerships and alliances across the enterprise and at various levels
• Demonstrates decisive decision-making orientation; ability to make timely, well-reasoned decisions that balance the needs of all
• Demonstrated ability of influence and execute organizational and mindset changes
• Comfortable under pressure with the ability to manage to tight deadlines while maintaining quality and managing to an acceptable level of risk
• Effectively, clearly and concisely communicate in all methods (verbal, written, presentation) to various levels of the organization
• Continuous learner; quickly adapt to changing environment and personalities
• Leading understanding of project management principles
• Strategic and tactical planning and execution
• Strategic thinking and problem-solving
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