Program Manager

About the role

Leads a statewide Integrated Facilities Management program covering 13 federally owned buildings and roughly 150 leased locations for GSA. Carries full authority to commit contract resources and is accountable for program-wide quality, budget, and staffing outcomes.

Responsibilities

• Owns and manages the annual Non-Recurring Work Budget (base year funding of $900,000, scaling with contract options), including repair prioritization and monthly budget reconciliation with GSA.
• Leads the statewide, proactive Quality Control (QC) Program covering Facilities Engineering, Custodial, and Construction functional areas.
• Serves as the single point of accountability to the GSA Contracting Officer (CO) and Contracting Officer's Representative (COR).
• Oversees the three Regional Facilities Managers and statewide support functions (Quality Control, EHS, NCMMS).
• Directs recruitment, retention, and training strategy for all key and non-key personnel, including the 60-day phase-in staffing and mobilization plan.
• Holds authority to commit contract funds within delegated limits.
• Ensures the program meets all contract Acceptable Quality Levels (AQLs), including service call response times and staffing vacancy targets.

Requirements

• Bachelor's degree in Facilities Management, Engineering, Business, or related field (or equivalent experience).
• 10+ years of progressive facilities/program management experience, including 5+ years managing multi-site federal or large commercial portfolios of 1,000,000+ gross square feet.
• Experience building and operating a formal Quality Control program.
• Ability to obtain HSPD-12 (Homeland Security Presidential Directive 12) clearance.

Preferred qualifications

• Prior experience managing a GSA or federal facilities contract.
• Certified Facility Manager (CFM) or Project Management Professional (PMP) certification.

Benefits

• Medical & Rx
• Dental
• Vision
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Life Insurance/AD&D
• Long Term Disability and Short-Term Disability
• Paid Time Off
• Holiday Pay