Program Manager

About the role

Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 10 locations across North America and our engineering expertise and operational excellence set us apart from the competition. Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers. Reporting to the Program Management Organization (PMO) Manager, the Program Manager is responsible for achieving the objectives of the Program(s) assigned. Ensure customer satisfaction while maintaining or exceeding the targeted program financial profitability.

Responsibilities

• Lead assigned Program(s), develop and execute Program Plans, identify and track deviations to the plans and undertake recovery actions
• Lead multi-functional PM team (Engineering, Quality, Purchasing, etc.), you create a teamwork atmosphere and coach team members in order to enhance the highest level of collaboration and performance.
• Coordinate with Sales, Proposal and Production personnel whenever necessary.
• Depending on the Program and to be agreed on with the PMO Manager:
  • You may the SPOC for the customer and manage the customer relationship
  • You may ensure the 1st line contract management, identify deviation to the contract and negotiate the impacts with the customer
• Track key process indicators (KPIs) including: financial margin, On Time Delivery (OTD), OQD, etc. Provide monthly dashboard KPI updates to top management at the monthly Steering Committee.
• Provide weekly status and/or report to the program team and the PMO Manager at the weekly program reviews.
• Establish an (internal/external) network to effectively escalate/solve complex issues
• Contribute knowledge and experience to identify and execute continuous improvement initiatives as part of the PM system

Requirements

• Bachelor’s degree in Engineering, Master’s degree in Business, Engineering Management, or Industrial Engineering preferred
• 3-5 years of experience as a Program Manager, Bid