Program Manager

About the role

We are seeking a highly skilled Contract Program Manager to support our technical teams by owning and optimizing the tools and processes that drive our engineering lifecycle. This is a project-based role focused on enabling teams via Jira maintenance, administration, developing insightful dashboards, Automation and refining engineering workflows. This position is critical for driving execution, tracking performance, and enabling our engineering teams to deliver effectively on key business objectives.

Responsibilities

• Serve as a primary support for the Autonomy team’s Jira and Confluence environments.
• Assist technical teams with the configuration of Jira projects, optimizing and defining new workflows, custom fields, screen schemes, and permission schemes.
• Automate and integrate Jira with developer tools.
• Champion and provide guidance on best practices for Jira hygiene and usage across all engineering teams.
• Triage, troubleshoot, and resolve user-reported issues related to Jira and the associated tool.
• Assist engineering teams in Jira adoption.
• Partner with PMO and other key stakeholders to achieve the above.
• Partner with engineering managers and functional leads to help analyze existing workflows and identify areas for improvement.
• Collaborate with teams to document, refine, and standardize key processes (e.g., sprint planning, bug tracking, feature development, and epic management).
• Support the execution of cross-functional process improvement initiatives