Program Manager

Position Responsibilities

• Cultivate exceptional customer experiences and robust business relationships as the primary program point of contact, ensuring customer satisfaction and fostering long-term partnerships.
• Manage all contractual aspects, including changes within the program, by employing effective strategies for contract management and swift resolution of issues.
• Excel in multifaceted roles encompassing Customer Relations, Program/Project Planning, Problem Resolution, Risk Management, Program Execution Oversight, Profit and Loss Monitoring, and Business Growth.
• Identify and capitalize on opportunities for new revenue streams and additional business, aligning with company objectives.
• Take the lead role in coordinating proposals, ensuring alignment between customer contracts and Sechan proposals.
• Effectively communicate and translate customer requirements across the organization to facilitate seamless project execution.
• Establish comprehensive project plans, assigning accountability for major milestones, action items, and customer deliverables.
• Manage project schedules and proactively mitigate schedule-related risks to ensure utmost customer satisfaction.
• Articulate project-level financial successes or deficiencies and initiate risk mitigation strategies or leverage lessons learned to enhance long-term profitability.
• Lead or recommend improvements in existing business processes, fostering continuous enhancement and innovation.
• Perform other duties as assigned to drive the vision, fulfill the mission, and abide by the values of this organization.

Skills & Abilities

• Demonstrated ability to lead and inspire teams within a collaborative team structure.
• Proven track record of customer-centric communication, customer satisfaction and business growth.
• Exceptional ability to organize and manage multiple priorities, utilizing [mention specific methodologies or tools, if applicable] to ensure efficient task management.
• Deep understanding and practical experience in various operational domains, including scheduling, procurement, manufacturing, test engineering, and quality systems.
• Strong alignment with company values.
• Proficiency in Microsoft Office suite and expertise in sequel database products or relevant software required for efficient execution of responsibilities.

Qualifications

• Bachelor’s degree or equivalent in a technical, business, or financial discipline.
• Knowledge of program management tools and procedures with a minimum of 5 years of experience including bringing new products into production.
• Maintains current in the Program Management and Industry through memberships and achievement certification.
• Familiarity government contracting highly preferred.
• Ability to obtain a Secret Security Clearance.