Program Manager

Nature of Duties/Responsibilities

• Top Level shortage reports / CTB status reporting
• Capacity planning and establishing realistic commits
• Managing build priorities internally & with customer
• Managing process readiness by driving effective meetings with both internal and external teams
• Expediting units between work cells, test stations; Must be present on the manufacturing floor to expedite builds
• Resolving internal resource constraints
• Providing customer real-time status updates
• Escalating need for support internally and externally to resolve issues slowing down builds
• Anticipating next step in manufacturing flow and preparing for the next step ahead of time
• Timely and accurate daily build status reporting
• Cooking workflow between front end (SMT) and back end (MA and test)
• Ensuring that performance on key business metrics achieves business objectives
• Ensuring that performance on key customer satisfaction metrics achieves customer objectives
• Cordination of customer priorities with factory priorities
• Proactively providing feedback on opportunities for continuous improvement
• Interfacing with the customer at a high level and being able to successfully manage key revenue programs to avoid escalations
• Managing and developing project plans. Manage the activities of a cross functional team(s) to ensure completion of the project on time
• Review status with the customer and the management team
• Understand and drive written understanding of the project and develop Contract/MSA terms with customer and the business development team
• Timely resolution of issues and escalation as soon as it is required to avoid delays in project completion
• Ensure timely implementation of ECOs
• Ensure proper closure of customer related A/R issues

Education and Experience

• Must have transitioned multiple designs turned into medium and high-volume production in manufacturing
• Team player, strong written & oral communication skills, ability to work well with global engineering groups
• BS in Engineering with minimum 5 years of hands-on experience in the electronics or electro-mechanical industry in at least one of the areas such as system level product development, electrical or mechanical product design, NPI engineering, technical project or program management.