Program Manager

At Roush, we work alongside the best and brightest to do incredibly cool things you wouldn’t believe. We fuse technology and engineering to provide product development solutions to customers in a diverse range of industries, including transportation, aerospace, defense, and theme parks. With over 2,400 employees in facilities throughout the United States, Europe, Asia, and South America, our unique combination of creativity and tenacity activates big ideas on a global stage. We want motivated, ambitious people who put the needs of our customers first, bring creativity to their work, and will do whatever it takes to achieve success.

About the role

This role will be located in Allen Park, MI. The Program Manager will manage multiple programs and teams to ensure program goals are achieved, interacting with multiple customers and cross-functional teams. The Program Manager will lead program team(s) from quoting through completion of programs.

Responsibilities

• Manage business aspects of multiple concurrent programs and ensure financial targets and timing are met while maintaining established quality standards.
• Manage, lead, train, coach, and mentor program team(s) related to their job responsibilities.
• Plan, schedule, and oversee coordinator activities and monitor program(s) status.
• Actively maintain customer relationships to ensure customer satisfaction and quality of service.
• Manage all activities associated with materials, budgeting, and production for assigned programs.
• Act as liaison with the customer and program staff to properly identify and process scope changes, address issues, and communicate regarding program milestones.
• Manage program-related correspondence and documents through designated document management systems.
• Ensure adherence to Roush’s standards of quality, safety, and best practices along with customer-specific requirements.
• Direct and manage coordination groups that assign goals for subcontractors.
• Develop and execute large program plans.
• Manage day-to-day build operations supporting department management.
• Manage the execution of continuous quality improvement activities.
• Collect data from customers, suppliers, Bill of Material, and other resources to prepare presentations and reports.
• Review program(s) status daily and report percentage of completion.

Requirements

• Bachelor’s degree in business or engineering.
• Minimum of 4 years of managing projects and programs.
• Minimum of 2 years of formal or informal leadership experience.
• Demonstrated knowledge of program management tools and processes (change control, risk identification, phase gate).
• Proven customer relationship skills including the ability to interpret customer requests and deliverables with a focus on cost, quality, and delivery.
• Excellent written and verbal communication skills; able to effectively host presentations and work with cross-functional teams.
• Expert skills in Microsoft Office: Word, Excel, and Project (Microsoft Excel is a large part of job responsibilities).
• Excellent organizational skills, attention to detail, and the ability to follow directions and prioritize a wide range of assignments.

Preferred Qualifications

• Working knowledge of program management tools (risk analyses, communication plans, timing plans, business cases, comprehensive financial analyses).
• Strong leadership and management skills; ability to solve complex problems, work independently, and be customer-focused while managing cost, quality, and delivery.
• Experience with people management and team leadership, direct or indirect.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Earned sick time
• Short-term and long-term disability (STD, LTD)
• 401K retirement plan
• Tuition reimbursement
• Paid vacation
• Paid holidays