Program Manager

About the role

We are looking for a Program Manager to lead operational improvement initiatives that strengthen program performance and support high-quality outcomes across clinical and administrative teams in California. This long-term contract opportunity is ideal for a detail-oriented individual who can guide cross-functional efforts, translate business needs into practical plans, and foster consistent adoption of program standards. The role requires strong partnership skills, sound judgment, and the ability to coordinate training, compliance, reporting, and stakeholder communication in a complex environment.

Responsibilities

• Lead assigned program initiatives from planning through execution, ensuring improvement efforts stay aligned with organizational priorities and measurable business objectives.
• Evaluate current workflows, define project boundaries, and document recommendations using structured problem-solving methods and standardized planning tools.
• Establish timelines, goals, and deliverables in partnership with managers and key stakeholders to support successful implementation of program strategies.
• Monitor adherence to regulatory standards, internal policies, and quality expectations while reinforcing safe and compliant program practices.
• Organize education sessions, competency reviews, and hands-on support related to equipment, supplies, and operational techniques for staff across relevant departments.
• Review emerging equipment options, coordinate product evaluations, and provide informed recommendations regarding trials, replacement needs, and future purchases.
• Conduct regular outreach in patient care and operational areas to offer consultation, reinforce program objectives, and support adoption of best practices.
• Collaborate with internal teams, program advocates, and external vendors to develop communication materials, maintain interdisciplinary coordination, and promote program awareness.
• Track implementation results, maintain dashboards and supporting data, and present progress, risks, and outcome metrics to committees and senior leadership.
• Coach team members and partner with operational leaders to strengthen internal capabilities, support change management, and advance continuous improvement efforts.

Requirements

• Experience managing complex programs or operational improvement initiatives in a healthcare or similarly regulated environment.
• Strong ability to communicate with cross-functional stakeholders and build productive partnerships across departments and leadership levels.
• Demonstrated background in training coordination, staff support, and competency development related to processes, equipment, or operational standards.
• Knowledge of compliance expectations, quality controls, and regulatory considerations that affect program execution and reporting.
• Proficiency in tracking metrics, preparing dashboards, and delivering clear reports using Microsoft Office tools such as Word, Outlook, and PowerPoint.
• Ability to assess workflows, prioritize competing demands, and translate strategic goals into actionable project plans.
• Skilled in working with vendors, facilitating implementation activities, and supporting program adoption through structured follow-up and communication.
• Strong leadership, planning, and problem-solving capabilities with a focus on collaboration, accountability, and continuous improvement.

Benefits

• Medical, vision, dental, and life and disability insurance for contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.