Program Manager

We need to output HTML fragment with sections: headings using

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We must include sections only when posting has real specific content. We need to parse posting. Content: - Intro: "Transform healthcare with us..." etc. That's about the role? Could be "About the role". We'll include an

About the role

with paragraph(s) summarizing that intro. - Job Summary: "The Program Manager will own execution and delivery..." That's also about role/responsibilities. Could be part of About the role or Responsibilities. We'll decide. - Key Responsibilities: list bullet points. - Required Qualifications: list bullet points. - Ideal Experience: bullet points. - Desirable Skills: bullet points. - Why Join Qualified Health? includes benefits, mission, etc. Could be Benefits section. - Pay & Benefits: includes pay range, equity, benefits. So we need Pay and Benefits sections. According to rules, we should have separate Pay and Benefits sections only if posting actually states them. It does: pay range $110k-$140k, equity, benefits. So we can have

Pay

with paragraph about pay range and equity. And

Benefits

with paragraph about medical/dental/vision insurance, flexible hours, hybrid work, inclusive environment. - Schedule: Not mentioned. So we should not include Schedule section. - About the role: we have intro and job summary. We'll combine. - Responsibilities: we have Key Responsibilities list. - Requirements: maybe Required Qualifications. - Qualifications: maybe Ideal Experience? But we already have Requirements. Could treat Required Qualifications as Requirements, Ideal Experience as Qualifications. Or we could combine. The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements and Qualifications separate. - Skills: Desirable Skills. Thus sections: About the role (intro + job summary) Responsibilities (Key Responsibilities) Requirements (Required Qualifications) Qualifications (Ideal Experience) Skills (Desirable Skills) Benefits (Why Join Qualified Health? plus maybe benefits from Pay & Benefits? but we have separate Benefits section for benefits like insurance etc.) Pay (Pay range and equity) We must not include Schedule. We must not include boilerplate like EEO, diversity statement, application instructions. Remove those. We must preserve all substantive information. We need to output only HTML fragment, no /, no markdown fences. Let's craft. Paragraphs: use

for prose. Lists:

• for any list. We need to ensure we don't repeat content. Let's extract specifics. About the role: - "Transform healthcare with us. At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change. This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board. Join us in shaping the future of healthcare." - Job Summary: "The Program Manager will own execution and delivery for our Utilization Review (UR) and medical necessity product line, which is growing rapidly across a widening set of health system clients and use cases. This role is ideal for someone early in their career who has already carried real delivery work and wants to grow into product ownership. The Program Manager will be responsible for driving customer requirements end to end — per-client configurations, feature enhancements, and rollout — while managing the day-to-day interaction with engineering and supporting sprint-level prioritization when client requests compete. This position requires a strong bias toward detail, follow-through, deep comfort operating in Jira, and genuine appetite to learn the utilization review domain from scratch; no prior UR expertise is required." We can combine into one or two paragraphs. Responsibilities list: - Own end-to-end delivery of customer requirements across every health system running our medical necessity products, from intake through to the customer actively using what was requested - Track and drive the per-customer configuration work required to bring each new health system live and keep existing ones current - Manage the day-to-day interaction between customers, the product team, and engineering: translate requests into clear, buildable work with real acceptance criteria - Support sprint-level prioritization when customer requests compete - Partner with the AI Transformation (AIT) team on rollout for each health system, and help make rollout a repeatable motion rather than a per-customer improvisation - Feed patterns back into the roadmap: when three customers ask for the same thing, be the person who noticed Requirements (Required Qualifications): - Bachelor's degree - 2+ years of program management, project management, implementation, or delivery experience - Demonstrated experience shipping a real product to a real customer: you were part of a team that carried something from early stage through to a customer using it in production and continuing to use it. School projects and internships do not count here - Direct experience coordinating work with an engineering team — writing up requirements, managing a backlog, driving delivery against a sprint cadence - Deep comfort with Jira as your primary working tool - Excellent written and verbal communication; able to hold a thread across multiple customers and internal teams at once - Genuine appetite to learn the healthcare and utilization review domain from scratch Qualifications (Ideal Experience): - Experience at a startup, or fast growing company - Health tech or healthcare SaaS background, particularly in an implementation, customer program management, or delivery role - Exposure to enterprise or health system customers, and to the reality that every customer wants something slightly different - Program or delivery background with a clear ambition to move into product management - Familiarity with healthcare workflows, terminology, or health system IT environments Skills (Desirable Skills): - Execution Bias: You would rather close ten things than debate one. You default to making the list and working the list - Detail Orientation: You catch the inconsistency, the missed configuration, the request that went quiet three weeks ago - Ownership: Given an ambiguous customer request, you drive it to a decision rather than waiting for one - Cross-Functional Judgment: You can sit between a customer, a product lead, and an engineer and make all three feel heard while still moving the work forward - Prioritization Instinct: When two customers want incompatible things in the same sprint, you can frame the tradeoff clearly enough for someone to decide - Learning Agility: You get to real fluency in a new clinical domain fast, and you ask good questions while you're getting there - Product Curiosity: You want to understand why the product works the way it does, not just what ticket to file Benefits (from Why Join Qualified Health?): - Competitive salaries with equity packages - Robust medical/dental/vision insurance - Flexible working hours - Hybrid work options - Inclusive environment that fosters creativity and innovation - Passionate, mission-driven team building a category-defining product - Backed by premier investors, looking for founding team members excited to do best work of their careers But note: "competitive salaries with equity packages" overlaps with Pay section. We'll keep Pay separate for salary range and equity. Benefits section will include medical/dental/vision insurance, flexible hours, hybrid work, inclusive environment, mission-driven team, etc. Pay section: - Pay range: $110,000 - $140,000, depending on skills, qualifications, experience, location. - Role eligible for equity. We should not include "competitive salaries" again. Now produce HTML. We must not include any extra text. Let's craft:

  About the role

  Transform healthcare with us. At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change. This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board. Join us in shaping the future of healthcare.

  The Program Manager will own execution and delivery for our Utilization Review (UR) and medical necessity product line, which is growing rapidly across a widening set of health system clients and use cases. This role is ideal for someone early in their career who has already carried real delivery work and wants to grow into product ownership. The Program Manager will be responsible for driving customer requirements end to end — per-client configurations, feature enhancements, and rollout — while managing the day-to-day interaction with engineering and supporting sprint-level prioritization when client requests compete. This position requires a strong bias toward detail, follow-through, deep comfort operating in Jira, and genuine appetite to learn the utilization review domain from scratch; no prior UR expertise is required.

  Responsibilities

  • Own end-to-end delivery of customer requirements across every health system running our medical necessity products, from intake through to the customer actively using what was requested
  • Track and drive the per-customer configuration work required to bring each new health system live and keep existing ones current
  • Manage the day-to-day interaction between customers, the product team, and engineering: translate requests into clear, buildable work with real acceptance criteria
  • Support sprint-level prioritization when customer requests compete
  • Partner with the AI Transformation (AIT) team on rollout for each health system, and help make rollout a repeatable motion rather than a per-customer improvisation
  • Feed patterns back into the roadmap: when three customers ask for the same thing, be the person who noticed

  Requirements

  • Bachelor's degree
  • 2+ years of program management, project management, implementation, or delivery experience
  • Demonstrated experience shipping a real product to a real customer: you were part of a team that carried something from early stage through to a customer using it in production and continuing to use it. School projects and internships do not count here
  • Direct experience coordinating work with an engineering team — writing up requirements, managing a backlog, driving delivery against a sprint cadence
  • Deep comfort with Jira as your primary working tool
  • Excellent written and verbal communication; able to hold a thread across multiple customers and internal teams at once
  • Genuine appetite to learn the healthcare and utilization review domain from scratch

  Qualifications

  • Experience at a startup, or fast growing company
  • Health tech or healthcare SaaS background, particularly in an implementation, customer program management, or delivery role
  • Exposure to enterprise or health system customers, and to the reality that every customer wants something slightly different
  • Program or delivery background with a clear ambition to move into product management
  • Familiarity with healthcare workflows, terminology, or health system IT environments

  Skills

  • Execution Bias: You would rather close ten things than debate one. You default to making the list and working the list
  • Detail Orientation: You catch the inconsistency, the missed configuration, the request that went quiet three weeks ago
  • Ownership: Given an ambiguous customer request, you drive it to a decision rather than waiting for one
  • Cross-Functional Judgment: You can sit between a