Program Manager

About This Role

We're looking for a Program Manager to lead the execution and operational management of CarePath's partnerships. This role serves as the connective tissue between Marketing, Product, Engineering, Customer Success, and strategic partners to ensure campaigns launch successfully, perform effectively, and scale over time. You will own the operational planning, launch readiness, governance, reporting, and continuous improvement of our customer journey campaigns. You'll establish the processes, operating rhythms, and performance reporting that enable CarePath to launch increasingly sophisticated partner programs. This is an ideal role for someone who enjoys combining project management, analytics, and cross-functional leadership to deliver measurable growth.

About CarePath

CarePath is building the infrastructure that connects veterinary clinics, pet owners, and industry partners through seamless point-of-sale integrations and data-driven engagement. Our platform integrates with 26+ Practice Management Information Systems (PIMS) to help thousands of veterinary clinics deliver better client experiences while enabling partners to drive measurable impact across the pet care ecosystem. We are at an exciting stage of growth—scaling a new product line, expanding clinic adoption, and building the technology and operating model to support the next phase of the business. We are looking for builders who enjoy solving complex problems, collaborating across teams, and creating solutions that directly impact veterinary practices and pet owners.

Pay

$96,000 - $112,000 a year

Schedule

Full-time

Qualifications

• 4+ years of experience in Program Management, Project Management, or related roles within SaaS, healthcare technology, or other technology-driven organizations
• Experience working with veterinary technology, healthcare technology, Practice Information Management Systems (PIMS), or customer engagement platforms
• Strong project management skills with demonstrated ability to coordinate multiple stakeholders, timelines, and competing priorities
• Experience building operational processes that improve campaign execution and organizational efficiency
• Strong analytical mindset with experience interpreting campaign performance metrics and translating insights into action
• Excellent communication and stakeholder management skills, including experience working directly with executive leaders and external partners
• Ability to influence without direct authority while driving accountability across multiple teams
• Highly organized with exceptional attention to detail and a proactive approach to identifying and mitigating risks

Skills

• Project Management
• Analytics
• Communication
• Stakeholder Management

Benefits

• Medical coverage for employees and dependents (80-90% covered by employer)
• Employer HSA contribution with HDHP 401(k) match up to 3.5%
• Dependent Care Flexible Spending Account (FSA)
• Dental & Vision coverage available
• Basic Life and AD&D Insurance
• Short and Long Term Disability
• Flexible Time Off & 12 Paid Annual Holidays
• Paid Parental Leave
• Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
• $250 Annual Stipend for Learning and Development