Program Manager

Full-time, benefit-eligible position located in Newton, MA. Supervised by the P2P Deputy Director.

About the Role

Pathway to Possible (P2P) is a congregate care facility providing independent and assisted living for adults with developmental disabilities in the Newton and Wellesley areas. The program supports adults referred by the Department of Developmental Services to increase self-sufficiency and independent living skills. The Program Manager ensures a safe, healthy, and welcoming environment while promoting lifelong connections and skill development for residents.

Responsibilities

• Follow all policies and procedures as outlined in P2P’s Personnel Policies and P2P Policies to Promote Human Dignity.
• Provide regular documented supervision and feedback to direct service staff to ensure the safety and well-being of all clients.
• Schedule and approve staffing to provide 24/7 coverage at the home.
• Provide up to 10 weeks of on-call coverage per year.
• Actively participate in agency-wide events, staff meetings, and training as a member of the management team.
• Hold monthly staff meetings and conduct annual staff evaluations.
• Ensure all consumers’ health care and dietary needs are met, and medication administration regulations are consistently followed.
• Maintain thorough knowledge of consumers’ financial resources, including government benefits and housing subsidies, and ensure compliance with entitlement benefits.
• Ensure all safety programs and policies are communicated, implemented, and practiced, including maintaining accurate and current safety plans.
• Ensure ISP plans are developed and implemented in accordance with P2P and DDS guidelines, and proper monthly documentation is completed.
• Direct case managers to oversee the monitoring and scheduling of medical/dental appointments for each resident.
• Participate in P2P and Department of Developmental Services training programs and attend all Program Manager meetings.
• Monitor and coordinate with HMO to ensure proper operation of the house, grounds, vehicles, furnishings, equipment, and physical plant.
• Maintain all program records according to established guidelines and state and federal requirements.
• Maintain financial accounts and budgetary guidelines in alignment with state, federal, and P2P guidelines.
• Maintain relationships with involved families, guardians, and other providers.

Requirements

• Bachelor’s degree in human services or related field is preferred.
• A graduate degree and/or 5 years of program management experience is preferred.
• Commitment to the empowerment of individuals with intellectual and developmental disabilities.
• Familiarity with the DDS delivery system.
• First Aid and CPR certified; experience with individuals who have complicated medical needs is preferred.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office Suite or related software.
• Legally authorized to work in the United States.
• Valid Massachusetts driver’s license.
• Clearance of CORI and SORI background checks as required by state and federal law.
• Clearance of DPPC registry as required by state law.
• Cleared fingerprinting through the DDS criminal background check.
• Current MAP certification and ability to maintain it for the duration of employment.
• Comfortable working in an environment with a therapeutic cat.

Physical Requirements

• Must be able to lift up to 15 pounds.
• Must be able to provide physical assistance to adults using wheelchairs.
• Must be able to evacuate individuals supported within 2½ minutes.
• Must be able to assist individuals in transferring from sitting to standing.

Pay

$57,000 - $70,000 annually, based on skills and experience. Includes a $1,000 sign-on bonus, with $500 paid after 6 months and the remaining $500 after 12 months.

Schedule

40 hours per week, full-time. Monday – Friday, 10:00 AM – 6:00 PM.