Program Manager
About the role
The Program Manager is responsible for directing the assigned client programs and implementing programmatic and administrative policies and procedures in order to attain program goals and objectives for the clients we serve. Develops, implements, and ensures compliance with Individual Support Plans, Behavior Support Plans, Medical Support Plans, and protocols. Train, supervise, and evaluate employees for continuity, accuracy, and efficient documentation of formal and informal programmatic supports. Assures the implementation of Open Arms Care policies and procedures, and regulations. Manage each program in a manner that promotes the core values of Open Arms Care (OAC), along with accurate documentation suitable to the level of care and accuracy required.
Responsibilities
- Facilitate all aspects of care for a maximum caseload of 16 individuals diagnosed with Intellectual and Developmental Disabilities (IDD)
- Prepare, complete, and train on Individual Support Plans, associated documents, addendums, and ongoing supports for assigned caseload
- Consistently assess skill level, interests/desires, opportunities for independence, and supports needed for assigned caseload
- Participate in Administrator on Duty procedures as outlined by OAC protocols.
- Assume responsibility for all Q-qu