Program Manager

About the role

NTT DATA is seeking a senior IT Program Manager to oversee day-to-day execution of the government task order and serve as the contractor’s single point of contact to the Contracting Officer, COR, and senior Government stakeholders.

The right candidate is a hands-on delivery leader who can manage a multidisciplinary enterprise engineering and operations program, maintain disciplined reporting and governance, resolve technical and administrative issues, and keep teams aligned to mission, schedule, quality, and performance objectives.

Responsibilities

• Lead all contractor work performed under the task order and coordinate execution across technology evaluation, architecture, engineering, operations and maintenance, and project management workstreams.
• Serve as the primary contractor interface to the Contracting Officer, COR, Government program managers, and senior stakeholders; acknowledge urgent requests within one hour during required business hours.
• Manage performance tracking, weekly status reporting, monthly Program Management Reviews, quality control, risk and issue management, staffing, subcontractor coordination, invoicing, and financial reporting.
• Develop and maintain the program management framework, including project schedules, staffing plans, quality control plans, transition plans, organizational charts, action-item tracking, and executive-level reporting.
• Coordinate multiple technical teams and projects, manage interdependencies, identify schedule or delivery risks early, and drive practical recovery and mitigation plans.
• Lead transition-in and transition-out activities, knowledge transfer, and the handoff of engineered capabilities into operations without disruption to mission services.
• Apply Agile and Scrum practices where appropriate while maintaining the governance and documentation expected for a large Federal IT program.
• Promote continuous improvement, transparent communication, and measurable service delivery across the contractor team.

Qualifications

Bachelor’s degree in management, computer science, information systems, or a closely related technical or management field. In lieu of a bachelor’s degree, at least 15 years of IT program management experience.

Current Project Management Professional (PMP) certification. Current ITIL v4 Foundation certification or higher (must obtain ITIL v5 Foundation before being proposed)

Minimum 5 years of IT program management experience, including responsibility for delivery across multiple technical teams or workstreams. Minimum 10 years of experience supporting federal clients in an IT/technical environments. Active Top Secret security clearance with ability to obtain SCI access

Preferred Qualifications

• Already maintains an ITIL v5 Foundations certification.
• Experience managing a large Federal IT task order with subcontractors, formal deliverables, and recurring COR-facing reviews.
• Demonstrated experience managing enterprise IT programs involving infrastructure, network, cloud, cybersecurity, systems engineering, or operations and maintenance.
• Experience applying Agile and Scrum methods in an enterprise delivery environment.
• Strong executive communication, problem-solving, organization, and stakeholder-management skills.
• Experience with engineering-to-operations transition, ITIL-based service delivery, and continuous improvement.
• Familiarity with cloud, network, identity and access management, mobility, collaboration, or enterprise architecture programs.
• Experience supporting highly regulated or classified Federal environment.

Pay

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $117,232 - $195,388. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

Benefits

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.