Program Manager

About the role

North Point Technology is hiring a Program Manager. This role leads delivery of the largest, highest-risk, and most complex strategic enterprise programs for a global automotive and industrial manufacturing client, with a strong focus on long-term organizational improvement.

Responsibilities

• Manage multiple projects within a program by planning, directing, facilitating, and coordinating all related activities and resources
• Serve as mentor, advisor, and decision-maker to project managers across the program
• Identify, manage, and coordinate IT and business resources to build a high-performing project team
• Prepare project plans, task plans, effort estimates, schedules, and task dependencies
• Build and maintain customer relationships that support business goals and objectives
• Facilitate and document charters, requirements, and program documentation through final approval
• Facilitate the testing approach and manage integration and UAT testing
• Resolve complex problems requiring in-depth evaluation of multiple factors
• Manage program issues to closure with creative resolution documented on an issues log
• Oversee development of proposals and RFPs, and manage vendor and procurement relationships for the program
• Develop and manage effective change management plans
• Facilitate status meetings and report program status in a way that fosters communication
• Track and forecast program financials for accurate accounting
• Maintain lessons-learned documentation for use on future programs
• Contribute to development of PMO processes, procedures, and project management standards

Required Skills/Experience

• 5-9 years in project/program management or related professional experience
• Experience managing projects of at least $2M in size
• Prior project/program management and leadership roles of increasing responsibility in a comparably sized organization
• Bachelor's degree in Information Systems, Engineering, Computer Science, Business, or a related field
• Fluent English (reading, writing, and speaking)

Preferred Skills/Experience

• Master's degree in a relevant discipline
• PMP or equivalent certification
• PgMP certification or training
• Experience with project management tools such as Clarity, Open Workbench, or MS Project
• Second language relevant to assigned country or region

Qualifications

• Demonstrated on-time, on-budget delivery of multiple large-scale implementation programs
• Experience leading cross-functional teams within a formal PM methodology
• Full software development lifecycle experience across multiple end-to-end programs
• Experience in a global manufacturing environment
• Strong program financial management and organizational change management experience
• Ability to advise executive teams and communicate clearly across all levels