Program Manager

About NLP Logix

NLP Logix is one of the fastest-growing AI consultancies in the United States. Founded in 2011 and headquartered in Jacksonville, Florida, we specialize in artificial intelligence, machine learning, advanced analytics, and data-driven solution development. We help organizations solve complex business challenges by combining innovative technology, custom problem-solving, and disciplined delivery practices that move AI solutions from concept to production.

What You'll Do

• Coordinate delivery across multiple client programs and workstreams
• Maintain integrated schedules, milestones, dependencies, and critical-path activities
• Facilitate client status meetings, planning sessions, and issue-resolution discussions
• Prepare clear reporting on timelines, risks, issues, decisions, financials, and resource needs
• Maintain program-level risk, issue, dependency, and decision logs
• Lead internal program reviews and support executive steering committee preparation
• Track budgets, forecasts, burn rates, and financial risks
• Identify blockers, coordinate mitigation plans, and escalate issues appropriately
• Ensure program documentation, approvals, and governance materials remain current
• Support release readiness and cross-team coordination for deployments
• Partner with Release Management without directly owning release execution
• Collaborate with Client Success to maintain alignment and clear ownership
• Provide input on staffing needs and work with leadership to address capacity gaps
• Help teams make timely decisions and stay accountable to delivery commitments

What We're Looking For

• Experience coordinating projects, programs, client delivery, or cross-functional workstreams
• Experience in a technology, software, analytics, consulting, or data-driven environment
• Strong organizational skills and the ability to manage multiple priorities
• Clear written and verbal communication skills
• Ability to identify and manage risks, dependencies, issues, and decisions
• Confidence communicating with both technical and non-technical audiences
• Strong collaboration skills and the ability to influence without direct authority
• Familiarity with tools such as Smartsheet, Jira, or Azure DevOps
• Exposure to artificial intelligence, machine learning, or data science programs is preferred
• Strong attention to detail, follow-through, and accountability

Preferred Certifications

Certifications are not required but may include:

• PMP or PgMP
• SAFe certifications, including SPC or RTE
• Certified ScrumMaster or Agile coaching certifications
• ITIL certification or working knowledge

Work Environment

This is a full-time, 100% onsite position based at the NLP Logix office in Jacksonville, Florida. Regular in-person collaboration with internal teams and leaders is an essential part of the role.