Program Manager

Duties and Responsibilities

• Manage and coordinate the operations, logistics, and administrative functions of the MSU Extension Local Government Center (LGC), ensuring effective delivery of programs, services, and educational initiatives.
• Oversee event management processes, including registration, participant communications, recordkeeping, certifications, evaluations, reporting, invoicing, and post-event follow-up activities.
• Serve as the primary administrator for the Local Government Center’s HubSpot system, managing databases, workflows, communications, reporting, invoices, and operational processes to support efficient program delivery and stakeholder engagement.
• Develop and manage strategic communications and marketing efforts for the Local Government Center, including website content, social media, email communications, and the creation of digital and print promotional materials in accordance with MSU brand standards.
• Maintain program data, assessment activities, and reporting to support strategic planning, continuous improvement, and program accountability.
• Collaborate with faculty, staff, partners, and stakeholders to plan, implement, and evaluate educational programs, conferences, trainings, certification programs, and professional development opportunities serving local government officials and employees.
• Manage program data, assessment activities, and reporting to support strategic planning, continuous improvement, and program accountability.
• Perform other duties as assigned.

Required Qualifications

• Demonstrated experience with program management.
• Demonstrated experience maintaining and tracking budgets.
• Demonstrated experience with personal computers including word processing, spreadsheet, presentation, email, internet, and graphic design programs. Microsoft Office Software preferred.
• Attention to detail in written communications and project management.

Preferred Qualifications

• Experience with event management.
• Experience with graphic design.
• Experience managing virtual events via Zoom or other video conferencing platforms.
• Experience with Customer Relationship Management programs (HubSpot).

The Successful Candidate Will

• Thrive working independently and as part of a small, dispersed team.
• Communicate effectively and maintain effective working relationships with co-workers, other MSU program areas, Extension field faculty, the university, strategic partners and the public in all forms of communication.
• Possess and utilize excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Attention to detail, to meeting deadlines, and to prioritizing competing demands.
• Represent Montana State University Extension in a professional and courteous manner.

Position Special Requirements/Additional Information

• This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job.
• Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
• This position has supervisory duties? Yes