Program Manager

About the Role

As a Program Manager at Modular Power Solutions (MPS), you will serve as the strategic interface between our programmatic-level customers and the organization. Guiding complex programs across the full product life cycle, you will leverage a strong engineering or estimating background—enhanced by experience in preconstruction or general contracting—to provide informed leadership on scope, pricing, and design decisions. This role oversees program forecasting, customer relationship stewardship, and change order governance to ensure disciplined execution and long-term customer confidence. Deep familiarity with the data center industry will enable you to anticipate market dynamics and deliver solutions aligned with customer and industry demands.

Responsibilities

• Serve as the main point of contact for programmatic-level customers, ensuring clear communication, alignment, and exceptional service throughout the program life cycle.
• Maintain a deep understanding of pricing structures, design requirements, and project scope to support accurate planning and decision-making.
• Manage a team of project-specific managers, as applicable, based on the size and scope of the customer. Serve as the point of escalation for project-specific challenges as needed.
• Manage multi-year forecasts and track key account metrics.
• Review, evaluate, and process change orders, ensuring alignment with contractual requirements and customer expectations.
• Build and maintain strong, long-lasting client relationships with a white-glove service approach.
• Manage and present program metrics during customer business reviews.
• Partner with the Customer Success team to identify growth opportunities within existing programs.
• Additional responsibilities may be assigned based on the position's role within the business unit.

Requirements

• Advanced ability to adapt to evolving customer priorities.
• Meet internal and external customer demands and resolve problems of advanced complexity.
• Provide clear direction in complex situations with competing priorities while maintaining professionalism and composure.
• Exemplify MPS' core values daily (We Care, We Share, We Listen, We Innovate, We Excel) to uphold the company’s reputation.
• Thorough understanding of MPS safety protocols and procedures.
• Proficient in Microsoft Office (Outlook, Word, Excel, etc.), Autodesk Construction Cloud (ACC), Power BI, and Oracle.
• Experience with Accubid, P6, and/or Microsoft Projects.
• Ability to perform duties in a professional manner and appearance.
• Effective oral and written communication skills.
• Self-motivated, proactive, and an effective team player.
• Ability to interact professionally with all levels of employees, vendors, clients, and others.

Qualifications

• 8 years of relevant experience required.
• Bachelor’s degree in Engineering, Construction Management, or a related field; equivalent experience considered.
• Mission Critical Experience required.
• Advanced experience in account management, preferably in an industrialized construction role.
• Ability to interpret technical documents, pricing models, and design specifications.
• Proven ability to manage multiple programs simultaneously in a fast-paced environment.
• Travel: 10–30%.

Working Conditions

• Primarily indoor work with varying environmental conditions (e.g., fluorescent lighting, air conditioning).
• May involve sitting for long periods, standing, walking, typing, carrying, pushing, and bending.
• Noise levels typically low to medium; can be loud on job sites.
• Occasional lifting of up to 40 lbs.

Benefits

• Employee Stock Ownership Plan (ESOP).
• 401k retirement plan.
• Annual bonus program based on performance, profitability, and achievement.
• 17 PTO days per year plus 10 paid holidays.
• Medical, dental, and vision insurance.
• Term Life, AD&D Insurance, and Voluntary Life Insurance.
• Disability Income Protection Insurance.
• Pre-tax Flexible Spending Plans (Health and Dependent Care).
• Charitable Giving Match through the Rosendin Foundation.