Program Manager
Midwest Autism & Therapy Centers · West Des Moines, IA · 3 mo ago
On-siteInformation TechnologyFull-time
Responsibilities
- Maintain office supplies and keep the office organized
- Answer phones, greet visitors, and support front-office tasks
- Prepare and send emails, letters, forms, and other documents
- Manage meeting schedules, appointments, and conference room calendars
- Maintain accurate digital and physical filing systems
- Support new employee onboarding and prepare orientation materials
- Collaborate with other departments and external partners
- Manage client referrals, intakes, discharges, and registration packets
- Obtain insurance authorizations and assist with claim denials
- Ensure all client paperwork is complete and accurate
- Manage EMR systems and staff devices (CentralReach, email accounts, iPads/laptops)
- Average client billing, staff timesheets, and PTO for payroll processing
- Avoid workers’ compensation reporting and documentation
- Support hiring needs and assist with interviews
- Communicate with families regarding scheduling and paperwork
- Assist with staff/client scheduling and assignments
- Complete monthly chart audits and quarterly fire drill audits
- Work closely with the Vice President of Operations on budgets and billable hours
Requirements
- ABA: 1 year (Preferred)
- Administrative Assistance: 1 year (Preferred)
- Business Administration or Human resources Degree (Preferred)
- High School Diploma (Required)
Work Location
In person