Program Manager
Midwest Autism & Therapy Centers · Southfield, MI · 1 wk ago
On-siteInformation TechnologyFull-time
- Maintain office supplies and keep the office organized
- Answer phones, greet visitors, and support front-office tasks
- Prepare and send emails, letters, forms, and other documents
- Manage meeting schedules, appointments, and conference room calendars
- Maintain accurate digital and physical filing systems
- Support new employee onboarding and prepare orientation materials
- Collaborate with other departments and external partners
- Manage client referrals, intakes, discharges, and registration packets
- Obtain insurance authorizations and assist with claim denials
- Ensure all client paperwork is complete and accurate
- Manage EMR systems and staff devices (CentralReach, email accounts, iPads/laptops)
- Approve client billing, staff timesheets, and PTO for payroll processing
- Assist with workers’ compensation reporting and documentation
- Support hiring needs and assist with interviews
- Communicate with families regarding scheduling and paperwork
- Assist with staff/client scheduling and assignments
- Complete monthly chart audits and quarterly fire drill audits
- Work closely with the Vice President of Operations on budgets and billable hours
- Other duties as assigned
Requirements
- High School Diploma (Required)
- ABA: 1 year (Preferred)
- Administrative Assistance: 1 year (Preferred)
- Business Administration or Human Resources Degree (Preferred)
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person