Program Manager
About the Role
Logile’s Delivery team partners with retail clients of a wide variety and guides customers along their entire journey of the Logile Roadmap. As a part of Customer Experience, this team supports all client delivery engagements focused on improving operational efficiency, improving customer and employee experience, and implementing workforce management software. Program Managers oversee project deliveries, managing and coordinating the entire implementation of Logile’s solutions. They will also lead all project governance activities, helping to manage key project processes, identifying and managing issues and risks, and ensuring all project documentation is kept up to date.
Qualifications
- B.S./B.A. diploma in Business Management or Industrial Engineering; MS/MA or PMP certifications is a plus.
- Must have a broad knowledge of project management methodologies.
- The ability to understand the wider objectives of the program, such as business and strategic goals.
- Over 5 years' experience with large and complex customer-facing program management, preferably within the retail industry.
- Customer facing experience as part of a cross-functional teams on a large-scale software implementations and SaaS experience required.
- Experience with Workforce Management/Labor Management.
- Advanced proficiency in MS Office Suite including experience developing project plans and reports in platforms such as Excel, PowerPoint, and Project.
- Outstanding leadership, problem-solving, organizational, and communication skills.
- Demonstrated ability to solve complex organizational problems.
Equal Opportunity Statement
Logile is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected characteristic.