Program Manager

About the role

This is a remote position. Candidates must reside in New Jersey or a bordering state (New York, Pennsylvania, Delaware). The Program Manager – Accreditation leads end‑to‑end accreditation projects for public safety agencies, primarily supporting the NJACOP accreditation program in New Jersey while also contributing to efforts in other jurisdictions.

Responsibilities

• Successful Project Delivery (40%)
  • Lead end‑to‑end NJACOP accreditation projects from initiation through completion.
  • Develop and manage project timelines, deliverables, and documentation.
  • Track progress and maintain accurate reporting on project status.
  • Identify and mitigate risks, proactively resolving delays or roadblocks.
• NJACOP Accreditation Compliance & Expertise (30%)
  • Serve as a subject matter expert on NJACOP accreditation standards and requirements.
  • Guide agencies in policy development, implementation, and compliance alignment.
  • Conduct document reviews, assessments, and readiness evaluations.
  • Support agencies through accreditation cycles, including preparation and maintenance.
• Client Experience & Relationship Management (20%)
  • Act as the primary point of contact for assigned clients.
  • Build strong relationships with agency leadership and key stakeholders.
  • Deliver training, guidance, and ongoing support throughout the engagement.
  • Identify client needs, gather feedback, and ensure a high‑quality client experience.
• Program Consistency & Continuous Improvement (10%)
  • Apply standardized processes and best practices across all engagements.
  • Identify opportunities to improve tools, workflows, and delivery methods.
  • Stay current on NJACOP standards, regulatory updates, and industry trends.
  • Contribute to team knowledge sharing and process enhancements.

Requirements

• 5+ years of NJACOP accreditation experience (Accreditation Manager, Assessor, or equivalent).
• Strong working knowledge of NJACOP standards and New Jersey regulatory requirements.
• 10+ years of U.S. law enforcement experience with a local agency in New Jersey.
• 5+ years of accreditation, compliance, or policy‑related experience within a New Jersey public‑safety agency.
• Demonstrated project‑management experience, including managing multiple projects and deadlines.
• Strong communication and interpersonal skills, with the ability to work effectively with agency leadership.
• Bachelor’s degree or equivalent combination of education and experience.

Preferred Experience

• Prior experience as an NJACOP Accreditation Manager or Assessor.
• Experience with CALEA accreditation programs.
• Familiarity with PowerDMS, PMAM, or similar accreditation management systems.

Target Outcomes / Target Results

• Deliver accreditation projects on time and within scope.
• Achieve high client satisfaction and strong client relationships.
• Ensure agencies meet and maintain accreditation compliance standards.
• Meet or exceed productivity and utilization targets.

Employee Value Proposition

• Opportunity to work alongside experienced accreditation professionals with deep industry expertise.
• Direct impact on public‑safety agencies and the communities they serve.
• Ongoing training and development to deepen accreditation and compliance expertise.
• Collaborative, mission‑driven team environment focused on continuous improvement.

The Environment

• Remote, team‑based work environment with frequent interaction with New Jersey‑based public‑safety agencies.
• Fast‑paced environment managing multiple concurrent projects.
• Strong emphasis on accountability, ownership, and continuous improvement.

Compensation and Benefits

Lexipol offers a competitive base salary starting at $78,000 (dependent on experience), with monthly, quarterly, or annual incentive options and a performance‑based bonus. The comprehensive benefits package includes 401(k) with company match and a flexible paid‑time‑off plan.

About Lexipol

Lexipol is the leader in advancing total readiness for public‑safety agencies, helping leaders reduce risk, ease administrative burdens, and strengthen community trust. Trusted by more than 12,000 agencies nationwide, Lexipol delivers a unified platform that integrates policy, training, wellness, and reporting to simplify operations and support data‑informed decisions. Learn more at www.lexipol.com.