Program Manager

About the role

Directs, controls, and administers programs and projects within the organization. Responsible for end-to-end execution of assigned projects, ensuring timely completion and quality outcomes.

Responsibilities

• Manages the full project lifecycle, including initiation, planning, execution, monitoring, and closure.
• Ensures projects comply with agency standards, procedures, and quality requirements.
• Develops detailed project plans, defines tasks, milestones, and allocates resources based on scope and budget.
• Tracks and reports on project progress, metrics, and status to stakeholders.
• Manages changes to project scope, securing appropriate approvals and documentation.
• Communicates project timelines, milestones, and deliverables to team members and stakeholders.
• Identifies, assesses, and mitigates project risks; proactively addresses potential issues.
• Coordinates with vendors, external partners, and cross-functional teams to achieve project goals.
• Serves as the main point of contact for all project-related matters and resolutions.
• Balances workload among team members and plans for project-specific training needs.
• Builds and maintains relationships with project sponsors and key stakeholders.
• Leads final project evaluation and obtains stakeholder approval upon completion.
• Supports strategic direction by ensuring project tasks provide business value.
• Utilizes project management software to plan, track, and execute project deliverables.

Requirements

• 8+ years of project/program management,