Program Manager

Job Summary Our client, a leading energy and utilities organization, is seeking a Program Manager to oversee demand response programs that support energy conservation initiatives and regulatory compliance objectives. This role is responsible for managing day-to-day program operations, coordinating cross-functional stakeholders, ensuring program performance and financial accountability, and maintaining compliance with regulatory requirements. The ideal candidate will bring strong program management, analytical, and stakeholder engagement experience to drive operational excellence, enhance customer satisfaction, and support continuous program improvement. Core Responsibilities Responsible for administering demand response programs and ensuring compliance with regulatory requirements and organizational objectivesOversees program operations, validates participant and vendor payments, and coordinates with cross-functional teams including IT, Supply Management, Marketing, and PolicySupports regulatory filings and program design activities, provides guidance to program support staff, and promotes a positive customer experienceEvaluates program performance and recommends process improvements to enhance program effectiveness, operational efficiency, and complianceManages demand response programs which compensate customers for conserving energy on hot days when energy conservation is needed mostEnsures that programs are operated in compliance with all California Public Utiity Commission requriementsEnsures that customers and aggregators participating in the program have a good customer experineceReviews invoices and ensures theat program expenditures are appropraite and within budgetContinuously seeks opportunities to improve program cost and performanceFacilitates communication and coordination among multiple departments including IT, marketing, accounting and policyManages stakeholder engagement and satisfactionMaintains awareness of trends, business conditions and internal process and practices impacting component projects or overall program Required Skills/Experience (Must-Haves)Bachelor's Degree RequiredExperience coordinating across multiple departments and building effective working relationships with diverse stakeholdersProgram Management experience Compliance experience Budget tracking or invoicesDemonstrated ability to manage a variety of responsibilities requiring both quantitative analysis and strong written communication skillsStrong analytical, organizational, and problem-solving abilities Preferred Skills & Experience (Nice-to-Haves)Experience within the utilities or energy industryExperience managing demand response or customer incentive programsFamiliarity with California utility regulations and regulatory filingsExperience working with program vendors, aggregators, or third-party partnersKnowledge of energy conservation, load management, or grid reliability initiativesExperience evaluating program performance metrics and KPIsExperience driving operational process improvementsProficiency with data analysis and reporting toolsExperience supporting customer-facing programsPMP or related project/program management certification preferred Key Competencies & BehaviorsProgram ManagementRegulatory ComplianceStakeholder EngagementCustomer FocusCross-Functional CollaborationAnalytical ThinkingProblem SolvingFinancial AcumenProcess Improvement Work EnvironmentLocation: San Diego CAWork Model: Hybrid, remote Fridays Compensation & BenefitsPay Range: The approximate pay range for this position is between $47.00 and $68.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.Medical, Dental, & Vision Insurance PlansEmployee-Owned Profit Sharing (ESOP)401K offered About KellyMitchell At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice. Marketing Disclosure By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy. [143459]