Program Manager

Job Summary

This role focuses on the Digital Supply Chain and requires expert-level experience with Jira, along with extensive experience as a Scrum Master within an Agile environment.

Core Responsibilities

• Lead agile ceremonies such as daily stand-ups, sprint plannings, backlog refinements, retrospectives, and demos
• Provide support using a servant-leadership style, facilitate discussions and decision making in meetings, and resolve team impediments at multiple levels of an organization
• Coach teams in their journey to Agile, support their self-organization and agile methodology knowledge growth
• Use tools and techniques to support the team in shipping high quality software increments such as User Stories, Test Driven Development, Continuous Integration, Continuous Testing, Automated Testing and JIRA dashboards
• Assemble, maintain, and curation of project metadata and metrics that provide visibility to stakeholders on program progress and quality and successfully leverage those metrics to identify program needs and course correction
• Assemble, maintain, and curation of various team-level and project-level artifacts, including project plans, communication plans, agile working agreements, scope definitions, RAID logs, RACI matrix, and weekly reports
• Understand, track, and follow-through with inter-team dependencies
• Understand, communicate, and assist the team with resolving project issues, risks and delays
• Included in problem solving
• Communicate delivery times and scope to other software engineering teams that depend on a timely delivery
• Manage projects that impact the scrum team, including developing project plans and timelines for projects and project deliverables
• Holds functional managers accountable for their teams’ deliverables
• Identifies and manages issues and risks and drives decision making
• Communicate team and project status and schedule updates
• Cook up leads-level project syncs and project reviews with senior and executive leadership

Required Skills/Experience (Must-Haves)

• Bachelor's degree
• 4+ years of experience in technical program management with a focus on software application development
• Demonstrated experience as a Scrum Lead for cross-functional agile teams
• Working knowledge of Jira/Confluence supporting agile methodologies
• Experience with Smartsheet or MS Project
• Experience with software development (SDLC) practices
• Desire to expand domain and technical knowledge and take on additional responsibilities as appropriate

Preferred Skills/Experience (Nice-to-Haves)

• Advanced knowledge of tools including Atlassian Suite (JIRA/Confluence)
• Experience with metadata management, version control, and bulk title registration workflows
• Experience in content planning, rights management, or metadata system

About KellyMitchell

MitchellAt KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.