Program Manager

Key responsibilities

• Utilize tools such as LinkedIn Talent Insights and MRA data to identify issues and provide suggestions related to requisition fulfillment challenges.
• Provide client decision support regarding appropriate worker classification.
• Provide clients with supplier optimization recommendations, and assist Supplier Relations with contract terminations as needed.
• Deliver supplier scorecards, and corrective actions or probation related to contract violations.
• Affiliate with suppliers and contract negotiations as needed to support programs.
• Identify and resolve issues that arise.
• Maintain and monitor daily, weekly, monthly, quarterly reports to identify trends, gaps, opportunities.
• Work with the client to monitor program satisfaction (stakeholders & hiring managers), provides order fulfillment coaching to team members.
• Work with the client to monitor supplier satisfaction, provide necessary coaching to suppliers.
• Interpret data with market context and industry insights for client review.
• Provide updates and recommend best practices for program and/or system enhancements.
• Develop and manage projects related to program/team development and improvement.

Workplace Health, Safety, and Environmental Compliance

At Impellam, it is our moral obligation to safeguard each other, our customers, our temporary workforce and the environment by operating an injury-free, healthy workplace that minimizes our environmental impact. Impellam is committed to providing a safe and secure working environment to all employees and promote best practices. You will meet our HSE obligations by committing to:

• Seek to prevent injury to any employee, customer, worker, or contractor.
• Actively participating and completing compliance training as required.
• Considering the safety implications of decisions.

Work experience and attributes

• A high degree of impact with the ability to quickly build relationships and collaborate effectively across and within teams.
• Leads by example and drives team engagement spirit with a proven ability to recognize and encourage potential and to develop team through a variety of methods.
• Driven, dynamic, and innovative with a hunger to succeed.
• Excellent organizational and leadership skills.
• Excellent communication, interpersonal and presentation skills.
• Build strong third-party relationships given high level of industry aptitude.
• Thorough knowledge of market changes and forces that influence the talent market.
• Demonstrable analytical and problem-solving abilities.
• Able to address the volume and strategy needed to support $30 million portfolio.
• Ideal experience in managing a contingent program in Canada and United States.