PROGRAM MANAGER

About Holly Hill Child & Family Solutions

For more than 100 years, Holly Hill Child & Family Solutions has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?

• Competitive Pay & Benefits
  • Competitive Compensation
  • DailyPay – Access Your Earned Wages Before Payday
  • Medical, Dental & Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off
  • Employee Assistance Program
  • Wellness Programs
  • Employee Referral Bonuses
  • Company-Paid Training
• Career Growth & Development
  • Paid Training Programs
  • Professional Development Opportunities
  • Certification Opportunities
  • Leadership Development Programs
  • Career Advancement Opportunities
  • Opportunities Across Multiple Service Lines
• Meaningful Work That Matters
  • Make a Difference Every Day
  • Support Individuals and Families
  • Build Meaningful Relationships
  • Strengthen Communities
  • Join a Mission-Driven Organization

What You'll Do

Other duties may be assigned

• Supervises, assists with hiring, and evaluates staff performance, develops measurable objectives for necessary improvements and implements appropriate corrective action to staff adhering to human resources policies and utilizing Human Resources when necessary.
• Oversees clients' individualized treatment planning process and provides assistance as required.
• Provides direct supervision of direct care staff members and coordinates with other clinical, supervisory, and educational departments on programmatic activities to optimize client services.
• Oversee direct care staff members' scheduling to ensure compliance with maximum contractual guidelines, control overtime, and ensure fair and equitable staff member schedules.
• Review and approve direct care staff members timesheets to ensure accuracy and completeness and submit to appropriate payroll personnel in a timely manner to process payroll at the end of each pay period.
• Participates in conferences, including STAR and Treatment Team, for the discussion of behavior and client progression, and provides direction to other supervisory staff members.
• Regularly participates with and supervises clients in specific daily programmatic activities.
• Ensures contractual compliance and services provided in a professional manner.
• Reviews performance measures on a monthly basis, and case files on a monthly basis for quality and timeliness, and provides direction and assistance to other supervisory staff as needed.
• Engages proactively and collaboratively with all departments, including clinical and support, to address and improve the program.
• Evaluates and coordinates training needs with the training staff and assists with ensuring training needs are met for regulatory compliance purposes.
• Serves as a point of contact between supervisory staff and program/facility management.
• Assists program/facility director with programmatic goals and development.
• Assists with managing client flow such as entering, discharging, and reentering program/facility.
• Oversees and coordinates all onsite and off-site activities, and volunteer involvement in programming.
• Monitor the ordering of all supplies and materials for the program/facility for the vocational, educational, clinical, and educational departments to operate effective programmatic activities remaining within budgetary and fiscal guidelines.
• Attends staff meetings and conferences.

Who We're Looking For

You may be a great fit if you are:

• Compassionate
• Dependable
• Patient
• Team-Oriented
• Service-Focused
• Professional
• Positive
• Committed to Helping Others

Qualifications

Required:

• Bachelor's degree in related field and minimum 4 years of progressively responsible experience in residential and non-residential program/facility and 2 years' experience must be at a supervisory or managerial level OR MA/MS in related field and minimum 3 years of progressively responsible experience in residential and non-residential program/facility of which 1 year experience must be in a supervisory or managerial level.
• Must be at least 21 years of age
• Current and valid auto insurance, drivers license and reliable transportation

Schedule

• Full-Time
• Shift: Varies
• Weekends as Needed