Program Manager

About the role

Join a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry’s largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree®, FraudGuard®, RegsData™, TaxSource™ and ACI®. The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation - leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

Identity Governance

Optimize and scale role-based access controls (RBAC) across DNA systems and products
Coordinate and drive access certification processes for in-scope applications
Partner with product and engineering teams to establish clear access ownership and accountability
Enhance program maturity by systematically identifying and addressing excessive or outdated access to reduce overall risk exposure.

Access Operations

Mature and optimize joiner, mover, leaver (JML) processes across DNA platforms to enhance operational efficiency and program effectiveness.
Partner with IT and engineering teams to streamline provisioning workflows
Track and report on access request volumes, cycle times, and service performance
Support implementation of automation and service improvements to reduce manual effort

Authentication & Security Improvements

Support rollout and adoption of MFA and SSO across DNA products and systems
Drive ongoing optimization of authentication processes and controls in coordination with cybersecurity teams to strengthen operational effectiveness.
Improve visibility into privileged and service accounts within DNA environments

Cross-Functional Collaboration

Coordinate across Product, Engineering, and Cybersecurity, teams to align on access requirements
Facilitate issue resolution and remove blockers impacting program delivery
Ensure consistent communication and alignment across stakeholders

What You'll Bring

• 5–8+ years of program or project management experience in technology or data environments
• Experience supporting identity, access management, or security-related initiatives
• Working knowledge of IAM concepts (RBAC, MFA, SSO, provisioning)
• Strong organizational, communication, and stakeholder management skills
• Bachelor’s degree or equivalent experience

Core Competencies

• Program Execution
• Operational Process Improvement
• Risk Awareness
• Stakeholder Coordination
• Technical Acumen (Foundational IAM)
• Communication & Transparency

What We Offer

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range

$105,950-$115,500 Annually