Program Manager

About The Role The role drives execution across engineering, product, and go-to-market teams — owning the plans, timelines, and cross-functional coordination that turn roadmaps into shipped outcomes. This is a hands-on program role in a fast-moving technology environment: you will run multi-quarter initiatives spanning software releases, infrastructure migrations, and platform launches, keeping dependencies visible and decisions moving. Key Responsibilities Own end-to-end delivery of multi-quarter programs, from planning through launch, across engineering, product, and design teamsBuild and maintain program plans in Jira and Notion, tracking milestones, dependencies, risks, and ownersRun cross-functional ceremonies: sprint planning syncs, program status reviews, go/no-go readiness checks, and post-launch retrosIdentify and escalate blockers early, negotiating tradeoffs between scope, timeline, and resources with stakeholders at all levelsDefine and report program health metrics (velocity, on-time delivery, risk exposure) to executive leadership in dashboards built with Looker or TableauCoordinate launch readiness across support, marketing, and sales, including documentation, enablement, and rollout plansImprove how the team works — refining intake processes, templates, and planning rituals based on retrospective learnings What We Are Looking For 3-8 years of program or project management experience, ideally in software or SaaS environmentsProven track record delivering complex, cross-functional technical programs on scheduleHands-on fluency with Jira, Confluence, and modern planning/reporting tools (Notion, Asana, Linear)Strong stakeholder management — comfortable navigating engineers, PMs, and executives with clear, direct communicationAnalytical mindset: comfortable defining metrics, building dashboards, and making data-backed tradeoff recommendationsBachelor's degree in a relevant field, or equivalent practical experience; PMP or CSM certification a plusBonus: experience with technical programs (infrastructure migrations, API launches, platform builds) or familiarity with Agile/Scrum at scale