Program Manager

About The Role The role drives cross-functional execution for technical programs spanning engineering, product, and infrastructure teams — turning ambiguous goals into scoped plans, clear owners, and shipped outcomes. You will be the connective tissue between teams: managing roadmaps, unblocking dependencies, and reporting program health to leadership. This position is fully remote, based in Austin, TX. Key Responsibilities Own end-to-end delivery of cross-functional programs, from kickoff through launch, across engineering, product, and design teamsBuild and maintain program plans in Jira, Asana, or Linear — tracking milestones, dependencies, risks, and ownersRun recurring syncs, status reviews, and executive readouts with clear, data-backed progress reportingIdentify and escalate blockers early; negotiate priorities and timelines across competing team commitmentsEstablish and track program KPIs (on-time delivery, scope changes, velocity) and drive post-launch retrospectivesImprove internal processes: release management, sprint ceremonies, and cross-team escalation pathsPartner with leadership on headcount planning, resource allocation, and roadmap prioritization What We Are Looking For 4-7 years of program or technical project management experience in a software or SaaS environmentProven track record managing multi-team programs from kickoff to launch with measurable outcomesHands-on expertise with Jira, Asana, or Linear, plus strong working knowledge of Agile/Scrum practicesAbility to understand technical architectures (APIs, infrastructure, release pipelines) well enough to plan and unblock workExcellent written communication — concise status updates, clear exec summaries, and crisp documentationBachelor's degree in a technical field, or equivalent practical experienceBonus: PMP, CSM, or SAFe certification; experience with SQL or BI tools (Looker, Tableau); prior experience at a high-growth startup