Program Manager
About EL1 Sports
EL1 Sports is an industry-leading sports development company created by athletes, for athletes. We create access and sustainability for the everyday operators of facilities, organizations, and teams, supporting their mission to impact the next generation. We believe in the transformative power of sport yielded through consistent and personal relationships of men and women of influence and the athletes they lead and the coaches they work alongside. EL1 is the proud youth baseball and softball training partner of Major League Baseball.
About the Role
The Program Manager (PM) is responsible for planning, organizing, managing, and implementing the highest quality of training programs for youth athletes and teams within assigned facilities and the surrounding area. The PM develops program curriculum, trains facility instructors on programming execution, and ensures on-turf execution while collaborating with the FAST team to enhance the experience for everyone involved by embracing the mission and culture of baseball and softball programming.
Responsibilities
- Leadership and Staff Supervision
- Serve as the primary contact and subject matter expert for operations, overseeing daily facility operations, including management, sales, marketing, and staff oversight.
- Create and foster facility culture, ensuring EL1 staff feel they belong, have purpose, and are respected, while ensuring customers feel welcome and receive responsive, friendly service.
- Leverage your network to recruit, train, develop, and retain an expert group of instructors.
- Ensure instructing standards are met by facility staff while professionally developing them in alignment with EL1’s mission, vision, and core values.
- Manage and maintain the facility’s programming and staff schedules while adhering to the payroll budget and ideal instructor/player ratio on the turf. Ensure schedules are accurately maintained within the facility’s scheduling software(s).
- Communicate all apparel/uniform and equipment needs for the facility to the Procurement Team while adhering to the budget for such line items.
- Program and Curriculum Implementation
- Lead and perform on-turf training, instruction, and performance-related training.
- Develop and implement program curriculum and new training programs for in-facility, mobile, league, and Powered By programs with the support of the EL1 FAST Team.
- Serve as the liaison and partner to all Powered By Directors and coaches, ensuring implementation of player development programming.
- Work cross-functionally with other EL1 departments (e.g., Marketing, Finance) to grow programs.
- Budget and Financial Management
- Responsible for the overall financial management of the facility, including revenue growth, cost management, and profitability.
- Create the annual facility budget in partnership with the leadership team and implement initiatives to deliver on the budget.
- Manage hourly labor, programming, and other operational aspects to meet financial goals.
- Serve as an EL1 brand ambassador, exemplifying EL1’s core values and consistently enforcing company policies and standards with integrity and excellence.
- Embrace additional responsibilities and tasks as needed, demonstrating flexibility and a commitment to achieving company goals.
Requirements
- Bachelor’s Degree, preferred.
- 2+ years of related experience in program management or managing instructors and trainers.
- Verifiable playing and/or coaching experience at the collegiate and/or professional level.
- Current or recent experience as an instructor, preferred.
- Experience instructing youth and high school players and programs preferred.
- In-depth knowledge of respective sport (baseball/softball).
- Strong communication skills with the ability to connect effectively with others.
- Excellent leadership skills.
- Proficiency using Microsoft Office Suite (mainly Excel and PowerPoint), preferred.
Environmental Conditions and Travel
- Prolonged periods of standing and walking throughout facilities is required.
- Environments include outdoor spaces, sports facilities, recreation fields/parks, remote locations, and office spaces.
- Frequent local travel required with occasional overnight travel.
Benefits
- Fast-paced and exciting work environment with a sports-minded group of colleagues.
- Additional compensation opportunities.
- Opportunity to support, lead, and develop instructors who played collegiately and/or professionally.
- Full suite of medical, dental, vision, life insurance, 401(k), and Flexible Spending Account.
- Opportunities to support events at MLB stadiums and MLB-branded events.
Pay
$50,000 - $60,000