Program Manager

About the role

Diversified Systems is searching for a Project Manager to lead project planning, stakeholder engagement, business requirements gathering, project execution, risk management, vendor coordination, communications, and delivery activities. The successful candidate will work closely with business leaders, subject matter experts, IT teams, vendors, and project stakeholders to ensure successful project outcomes while maintaining alignment with business objectives.

Responsibilities

• Stakeholder Engagement & Business Requirements Gathering: Identify and analyze stakeholders' needs, expectations, and influence. Conduct discovery meetings, interviews, and workshops to gather business requirements. Document and validate project objectives, business processes, and requirements. Ensure alignment between business goals, requirements, and project scope. Maintain a stakeholder engagement plan throughout the project lifecycle.
• Project Planning: Develop comprehensive project plans including timelines, milestones, resource needs, budgets, quality standards, and communication plans. Create Work Breakdown Structures (WBS) and RACI matrices. Coordinate with business leaders, subject matter experts, IT teams, and vendors to define and plan project tasks.
• Execution & Monitoring: Oversee project execution and track progress against project plans. Provide regular status updates using dashboards, reports, and meetings. Address issues, deviations, or bottlenecks promptly. Facilitate effective communication among project team members and stakeholders.
• Risk & Change Management: Identify, assess, and document project risks using risk workshops and analysis tools. Maintain a risk register and implement mitigation plans. Manage scope, schedule, and budget changes through a formal change control process.
• Resource & Vendor Management: Plan and coordinate business and IT resource allocation. Support vendor onboarding, technical requirement definition, and compliance activities. Ensure seamless collaboration with quality, security, and architecture teams.
• Communication & Reporting: Develop and maintain communication plans tailored to each stakeholder group. Lead status meetings, steering committees, risk reviews, and quality meetings. Present clear and concise project updates and decisions.
• Quality Assurance & Delivery: Ensure project deliverables meet quality expectations. Support User Acceptance Testing (UAT), go-live strategies, and rollout readiness. Conduct lessons learned and project closure activities.

Requirements

• 5 years of experience in project planning, scheduling, and resource management required.
• Experience with risk mitigation and issue resolution required.
• Experience with business requirements gathering and documentation required.
• Experience with data analysis and decision-making required.
• Experience with vendor management and contract oversight required.

Skills

• Experience working in PMO-driven environments highly desired.
• Experience coordinating business and IT stakeholders highly desired.

About Diversified Systems

Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.