Program Manager

Responsibilities

• Ensure Contractor compliance with applicable Department of Energy (DOE) orders, Argonne policies, Protective Force operational policies and procedures (General Orders, Post Orders, Emergency Response Procedures), and the requirements identified in contained in Appendix A-1 and A-2 of the contract, as directed by the Laboratory.
• Maintain contract-required documentation for review by the TR.
• Serve as a primary liaison with the TR regarding operational and contract performance matters.
• Communicate with the TR as operationally necessary.
• Participate in DOE and Argonne surveys, inspections, and assessments as requested and provide supporting documentation as required.
• Provide managerial direction and supervision to Key Personnel and Protective Force personnel assigned under this contract.
• Conduct quarterly performance evaluations of Key Personnel and Shift Supervisors.
• Oversee recruitment and hiring of Contractor personnel and maintain sufficient staffing levels to meet minimum coverage requirements.
• Conduct promotional boards. Promotions to Key Personnel positions are subject to TR concurrence. The TR shall be notified of all personnel promotions.
• Administer labor relations matters, including grievances, in accordance with the applicable Collective Bargaining Agreement (CBA). Resolution of grievances shall not modify contract requirements without written approval from the Laboratory.
• Conduct internal personnel investigations as appropriate. Investigations involving Laboratory systems, site access controls, security systems, or potential security incidents shall be reported to the TR immediately. The Laboratory reserves the right to conduct parallel or independent investigations.
• Prepare and submit Quarterly and Annual Reports in accordance with Exhibit 3.
• Provide monthly performance metrics and accomplishments to the TR, including at a minimum: staffing compliance rates, exception reports, overtime usage, training completion status, incident statistics, and personnel status changes.
• Oversee Contract Line Item (CLIN) documentation for completeness and accuracy. The PM shall compile supporting documentation for review and certification by the TR or designee.
• Become BSOT and CAS certified to function in an operational supervisory capacity only during emergency situations and only with TR approval. Routine dual-hatting is not permitted.
• Maintain a security clearance at a level determined by the Laboratory.
• Log and document activities, performance metrics, and compliance data as directed by the Laboratory or TR.

Qualifications

• A minimum of five (5) years of progressively responsible experience in security operations, law enforcement, military service, or comparable protective force environment.
• Demonstrated experience in supervisory or management roles within a 24/7 operational environment.
• Experience in labor relations and personnel management preferred.
• Clearance eligibility as required by the Laboratory.