Program Manager

About the role

Serves as the single point of accountability for performance of a large, consolidated Department of Defense (DoD) enterprise information technology (IT), network, engineering, cybersecurity, and IT service-delivery operations and maintenance (O&M) program spanning multiple secure government installations.

Responsibilities

• Owns overall program performance across all task areas; accountable for Service Level Agreement (SLA) / Performance Parameter Indicator (PPI) compliance and CPARS outcomes.
• Manages staffing, subcontractor integration, and surge support across all supported installations.
• Chairs Program Management Reviews (PMRs) with Government stakeholders; owns the risk register and corrective action plans.
• Ensures coordination with senior DoD mission partners on operational priorities and outage impacts.
• Led transition-in from predecessor contracts, including workload absorbed during consolidation, with no degradation to mission support.
• Directs mission-essential, exercise-support, and continuity-of-operations (COOP) planning across sites.
• Manages contract financials, cost/schedule control, invoicing, and change control.
• Enforces quality management, manpower reporting, and timely delivery of contract data requirements (CDRLs).
• Ensures program-wide compliance with DoD cybersecurity requirements.
• Serves as the accountable owner for personnel management, security, and safety compliance across the workforce.

Requirements

• Bachelor's degree in a technical, business, or management discipline (Master's preferred).
• 10+ years managing IT, network, or cybersecurity O&M contracts of comparable size and complexity, including 5+ years as a Program/Project Manager on a DoD or comparable federal program of similar scope.
• Demonstrated experience leading contract transitions and multi-site O&M service delivery.
• Prior USSF/USAF or DoD space mission support experience preferred.
• Project Management Professional (PMP) certification may be required.
• DoD 8140/8570-aligned IAT Level II or III (e.g., Security+, CySA+, or higher) certification may be required.
• Active Top Secret (TS) clearance required; eligibility for TS/SCI may be required for certain work areas.
• U.S. citizenship required.

Qualifications

• Education: Bachelor's degree in a technical, business, or management discipline (Master's preferred).
• Experience: 10+ years managing IT, network, or cybersecurity O&M contracts of comparable size and complexity, including 5+ years as a Program/Project Manager on a DoD or comparable federal program of similar scope.
• Skills: Demonstrated experience leading contract transitions and multi-site O&M service delivery.
• Experience: Prior USSF/USAF or DoD space mission support experience preferred.
• Certifications: Project Management Professional (PMP) certification may be required.
• Certifications: DoD 8140/8570-aligned IAT Level II or III (e.g., Security+, CySA+, or higher) certification may be required.
• Clearance: Active Top Secret (TS) clearance required; eligibility for TS/SCI may be required for certain work areas.
• Other: U.S. citizenship required.

Skills

• Strong leadership and project management skills.
• Ability to manage complex IT projects across multiple sites.
• Experience with DoD cybersecurity requirements and compliance.
• Effective communication and collaboration with government stakeholders.
• Ability to lead transition-in processes and manage multi-site operations.

Benefits

• On-site position in the Colorado Springs, CO area.
• Recurring presence at supported installations (travel estimated up to 25%).
• Fast-paced 24/7/365 mission-support environment.
• Occasional after-hours support for outages or exercises.

Pay

$150,000 - $190,000 a year

Schedule

On-site position in the Colorado Springs, CO area; recurring presence at supported installations (travel estimated up to 25%). Fast-paced 24/7/365 mission-support environment; occasional after-hours support for outages or exercises.