Program Manager

About the role

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

The Program Manager oversees the day-to-day clinical and business operations of their assigned site/program(s). The primary role is to oversee staff who are working with members to obtain and maintain housing in the community as well as increase income stability. The Program Manager will ensure that staff are providing quality support services and housing resources to all clients and guide staff in understanding program processes and services available for their target population/demographic. The Program Manager is responsible for building a cohesive team that works collaboratively with internal teams as well as community stakeholders to provide quality care. The Program Manager will be responsible for tracking necessary client paperwork and referrals through reporting and will submit reports and deliverables to leadership as required.

Responsibilities

• Oversee day-to-day clinical and business operations of assigned site/program(s)
• Supervise staff working with members to obtain and maintain housing and increase income stability
• Ensure staff provide quality support services and housing resources to all clients
• Guide staff in understanding program processes and available services for target populations
• Build a cohesive team that collaborates with internal teams and community stakeholders
• Track client paperwork and referrals via reporting
• Submit required reports and deliverables to leadership

Requirements

• High school diploma or GED required
• Associate degree or higher in a field related to behavioral health preferred
• 1–3 years of experience in a behavioral health field required
• Experience working with specialty populations (e.g., SUD, SMI, children, adolescents) preferred
• Minimum of six months of recovery from substance use and/or mental health disorders preferred
• Bilingual candidates preferred

Benefits

• Generous PTO accrual (5 weeks)
• Medical, dental, vision, disability, and life insurance
• Supplemental plans including hospital indemnity and critical illness
• Pet insurance
• Dependent care savings and health care savings accounts
• 401(k) with employer match (100% vested upon enrollment)
• Wellness programs
• Tuition reimbursement and scholarship programs
• Reimbursement options for licensure

Pay

Very competitive pay rates

Schedule

CBI is growing and expanding services; schedules vary by site and program.