Program Manager

Children's National Hospital · Silver Spring, MD · 1 mo ago

Project Management$131k–$218k/yrFull-time

We need to output HTML fragment with sections: About the role? The posting includes "Role Overview" repeated. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use only sections where there is real specific content. We have: - Pay Range: $131,060.80 - $218,441.60. So we can have Pay section with that. - Responsibilities: there is "Key Responsibilities" list. So Responsibilities section. - Education: Bachelor's degree required. Experience: Project management experience in healthcare IT... Skills: list. So we can have Requirements (maybe Education and Experience) and Qualifications? The instruction says use headings like Qualifications, Skills. We can put Education/Experience under Requirements or Qualifications. Let's decide: Use Requirements for education/experience, Skills for skills list. Qualifications maybe not needed if not distinct. - Benefits: Not mentioned besides "comprehensive benefits package" but not specific. So we should not create Benefits section because no specific content. - Schedule: Not mentioned. - About the role: Could use Role Overview as About the role. There's a repeated Role Overview paragraph. We'll put that under About the role. - Also there is "Functional Accountabilities Job Duties" which seems like additional responsibilities/duties. Could merge into Responsibilities or maybe separate but we should avoid thin sections. We'll incorporate those duties into Responsibilities as additional bullet points. We must not repeat job title as heading. No Job ID etc. We must remove boilerplate: EEO, drug-free, etc. We must preserve all substantive information. Let's extract content: About the role / Role Overview: "The Program Manager, Digital Health leads a portfolio of digital health projects from initiation through completion. This role coordinates multiple concurrent, interconnected workstreams that touch patients, families, internal providers, and referring providers, ensuring each is delivered on time and works well together, while partnering closely with clinical, technical, and vendor teams to support pediatric care." That's the paragraph. Responsibilities: list from "Key Responsibilities" plus "Functional Accountabilities Job Duties". Key Responsibilities bullet points (as sentences): - Multi-Project Planning & Execution: Define scope, timeline, milestones, and budget for each project within a related set of digital health initiatives, sequencing and coordinating dependencies between them. - Cross-Functional Task Coordination: Coordinate work across teams, ensuring consistency and shared standards - Patient & Family Engagement: Gather input and feedback from patients and families on tools that affect their care experience and ensure usability and accessibility needs are addressed before rollout. - Internal Provider Coordination: Work with internal clinicians and care teams to align digital tools with clinical workflows, gather workflow requirements, and support adoption. - Referring Provider Coordination: Partner with referring provider networks and their staff to ensure external-facing tools integrate smoothly with their existing processes. - Vendor Coordination: Manage relationships with vendors supporting these tools — tracking deliverables, implementation timelines, and issue resolution across each project. - Team Collaboration: Lead team collaboration initiatives, manage cross-functional teams, and foster a collaborative, mission-driven environment - Stakeholder Communication: Provide consolidated status updates to a wide stakeholder group — patients/families, internal providers, referring providers, and operational leadership — tailoring communication to each audience. - Risk & Issue Tracking: Maintain risk and issue logs across all active projects, watching for dependencies or conflicts between them and across stakeholder groups. - Go-Live & Adoption Support: Coordinate phased training and rollout support for internal staff, referring provider offices, and patients/families as each project reaches deployment. - Innovation & Transformation: Drive high-impact initiatives to support digital transformation Functional Accountabilities Job Duties (list): - Lead the end-to-end management of complex programs, including defining program scope, goals, deliverables, resources, and budget. - Develop and maintain program roadmaps, timelines, and project plans, ensuring alignment with business objectives and strategic goals. - Act as the primary point of contact for program stakeholders, providing regular updates on program status, risks, and mitigations. - Collaborate with cross-functional teams to identify requirements, allocate resources, and manage dependencies between projects and initiatives. - Implement best practices and methodologies for program management, ensuring consistent and efficient execution across the IS department. - Identify potential risks and issues within the program and develop strategies to address and mitigate them. - Provide mentorship and guidance to junior project/program managers, fostering their growth and development. - Monitor and report program metrics and KPIs, providing insights and recommendations to senior leadership. - Support the evaluation and selection of external vendors, partners, and contractors when necessary. - Collaborate with the IS leadership team to align program strategies with the overall IS roadmap and business objectives. We can combine these into a single Responsibilities

list, maybe deduplicate similar items. But we must preserve all substantive information; we can keep both sets, even if some overlap. It's okay. Requirements: Education and Experience. Education: Bachelor's degree required. Experience: Project management experience in healthcare IT, with experience managing tools or projects that serve both internal and external (patient- or provider-facing) audiences; vendor management experience. We could also include "Functional Accountabilities" but that's duties. Skills: list from "Skills:" line. Skills: Strong multi-stakeholder coordination across clinical, patient/family, and referring provider groups; task and timeline management (Agile/Waterfall); clear communication tailored to varied audiences; issue tracking; working familiarity with EHR systems and patient-facing platforms; digital and content accessibility We'll put that as
- . Pay: Provide the range. We should not include fluff like "The disclosed salary range includes..." but we can keep that as prose? The instruction: preserve ALL substantive information; do not invent or summarize away detail. The sentence about the range is substantive; we can include it as a
  under Pay section. We should not include the boilerplate about not typical to be hired at max, etc. That is also substantive? It's about the pay range; it's detail. We could include it as part of Pay section. However, the instruction says to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The pay explanation is not boilerplate; it's part of the posting. So we keep it. Thus Pay section:
  Pay
  
  The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.
  We could also just give the range numbers; but preserving the explanation is fine. Now we need to output only HTML fragment, no or . We'll output sections in order: About the role, Responsibilities, Requirements, Skills, Pay. We should not include empty sections. Let's craft. About the role:
  About the role
  
  The Program Manager, Digital Health leads a portfolio of digital health projects from initiation through completion. This role coordinates multiple concurrent, interconnected workstreams that touch patients, families, internal providers, and referring providers, ensuring each is delivered on time and works well together, while partnering closely with clinical, technical, and vendor teams to support pediatric care.
  Responsibilities:
  Responsibilities
  - Multi-Project Planning & Execution: Define scope, timeline, milestones, and budget for each project within a related set of digital health initiatives, sequencing and coordinating dependencies between them.
  - Cross-Functional Task Coordination: Coordinate work across teams, ensuring consistency and shared standards
  - Patient & Family Engagement: Gather input and feedback from patients and families on tools that affect their care experience and ensure usability and accessibility needs are addressed before rollout.
  - Internal Provider Coordination: Work with internal clinicians and care teams to align digital tools with clinical workflows, gather workflow requirements, and support adoption.
  - Referring Provider Coordination: Partner with referring provider networks and their staff to ensure external-facing tools integrate smoothly with their existing processes.
  - Vendor Coordination: Manage relationships with vendors supporting these tools — tracking deliverables, implementation timelines, and issue resolution across each project.
  - Team Collaboration: Lead team collaboration initiatives, manage cross-functional teams, and foster a collaborative, mission-driven environment
  - Stakeholder Communication: Provide consolidated status updates to a wide stakeholder group — patients/families, internal providers, referring providers, and operational leadership — tailoring communication to each audience.
  - Risk & Issue Tracking: Maintain risk and issue logs across all active projects, watching for dependencies or conflicts between them and across stakeholder groups.
  - Go-Live & Adoption Support: Coordinate phased training and rollout support for internal staff, referring provider offices, and patients/families as each project reaches deployment.
  - Innovation & Transformation: Drive high-impact initiatives to support digital transformation
  - Lead the end-to-end management of complex programs, including defining program scope, goals, deliverables, resources, and budget.
  - Develop and maintain program roadmaps, timelines, and project plans, ensuring alignment with business objectives and strategic goals.
  - Act as the primary point of contact for program stakeholders, providing regular updates on program status, risks, and mitigations.
  - Collaborate with cross-functional teams to identify requirements, allocate resources, and manage dependencies between projects and initiatives.
  - Implement best practices and methodologies for program management, ensuring consistent and efficient execution across the IS department.
  - Identify potential risks and issues within the program and develop strategies to address and mitigate them.
  - Provide mentorship and guidance to junior project/program managers, fostering their growth and development.
  - Monitor and report program metrics and KPIs, providing insights and recommendations to senior leadership.
  - Support the evaluation and selection of external vendors, partners, and contractors when necessary.
  - Collaborate with the IS leadership team to align program strategies with the overall IS roadmap and business objectives.
  Requirements:
  Requirements
  
  Education: Bachelor's degree required.
  
  Experience: Project management experience in healthcare IT, with experience managing tools or projects that serve both internal and external (patient- or provider-facing) audiences; vendor management experience.
  Skills:
  Skills
  - Strong multi-stakeholder coordination across clinical, patient/family, and referring provider groups
  - Task and timeline management (Agile/Waterfall)
  - Clear communication tailored to varied audiences
  - Issue tracking
  - Working familiarity with EHR systems and patient-facing platforms
  - Digital and content accessibility
  Pay:
  Pay
  
  The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and

Program Manager

Pay

About the role

Responsibilities

Requirements

Skills

Pay

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