Program Manager

Position Description CGI Federal is seeking an experienced Program Manager Technical — Lead to serve as the senior delivery executive for a complex, multi workstream managed services engagement supporting a U.S. federal government client. This is a high visibility, outcome accountable leadership role on a where performance is measured by results, not activity. You will own the full delivery lifecycle — from transition through steady state operations and continuous improvement — and serve as the primary point of accountability for the Government customer. If you thrive in environments where governance, technical credibility, and measurable outcomes matter equally, this role is built for you. US citizenship required for this position. ***This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable. Candidates will also need to be able to report to the client site*** Your future duties and responsibilities as the primary customer Serve-facing executive and single point of accountability for all contract performance, cost, schedule, and quality outcomes across a multi-disciplinary technical delivery team. Lead and direct a Value Management Office (VMO) construct that provides integrated governance across infrastructure operations, cybersecurity, service delivery, and enterprise tooling workstreams, replacing traditional status-reporting models with outcome-linked performance management. Oversee program budget, staffing, and resource allocation across multiple concurrent workstreams; exercise full authority over hiring, performance management, and succession planning for key personnel. Establish and maintain executive-level TCO visibility, including cost-per-service reporting, consumption tracking, optimization trajectory, and variance analysis, delivered through an integrated performance dashboard. Drive sprint-level performance accountability across all delivery teams, ensuring that corrective actions are identified, owned, and executed in real time without requiring additional Government funding or contract modifications. Manage a fixed-price contract structure tied to tangible deliverables; ensure that all milestone commitments, acceptance criteria, and payment-linked outcomes are met on schedule and within budget. Coordinate with multiple Government program offices and stakeholders to align delivery priorities, manage competing demands, and ensure that program-owned workloads and assets are handled in accordance with Government-approved governance processes. Oversee transition-in and transition-out activities, including baseline validation, knowledge transfer, and continuity of operations, ensuring no degradation of service during handoff periods. Identify and manage program risks, dependencies, and external constraints; develop and execute mitigation strategies that preserve delivery commitments within the fixed-price structure. Support business development activities within the current customer base, including identifying opportunities for program growth and scope expansion. Provide leadership and direction to managers and technical leads across infrastructure, cybersecurity, service management, and testing workstreams. Produce and present executive-level program performance reporting to Government leadership and internal CGI stakeholders on a recurring and ad-hoc basis. Required Qualifications To Be Successful In This Role Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration[KD1.1], or a related field; or equivalent combination of education and experience. Minimum of 15 years of progressive experience in technical program management, with demonstrated experience managing large-scale, multi-workstream IT managed services or infrastructure programs for U.S. federal government clients. Demonstrated experience serving as the primary customer-facing executive on a fixed-price federal IT contract, with direct accountability for program P&L, performance outcomes, and customer satisfaction. Proven ability to lead and govern multi-disciplinary technical teams spanning infrastructure operations, cybersecurity, service management, and enterprise tooling. Experience managing programs that include outcome-based performance standards, SLA accountability, and deliverable-linked payment structures. Strong understanding of federal IT governance frameworks, including RMF, NIST SP 800-53, and ITIL-based service management practices. Demonstrated experience managing program transitions, including baseline validation, knowledge transfer, and continuity of operations in complex, multi-stakeholder environments. Experience with FinOps principles, TCO modeling, and cost governance in hybrid on-premises and cloud environments. U.S. citizenship required. PMP certification or equivalent program management credential strongly preferred. ________________________________________ Desired Qualifications / Non-Essential Skills (Optional) Experience with Agile delivery frameworks and managing programs that integrate Agile development, DevOps, and continuous integration/continuous delivery practices. Familiarity with DoD or Defense Health Agency IT environments, including ATO processes, CSSP coordination, and Zero Trust implementation. Experience managing programs that include optional task orders or indeterminate scope additions, with demonstrated ability to structure fixed-price responses to variable scope events. Experience with AI-enabled program analytics, automated performance dashboards, and data-driven governance tools. Master's degree in a relevant field. CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $113,400.00 $223,200.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well being programs #CGIFederalJob Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.