Program Manager

About the role

Blink UX is seeking a Program Manager to support a 3-4 month engagement onsite in Charlotte. The engagement involves working with one of Blink's financial clients to deliver a complex technical program.

Responsibilities

• Manage the overall project schedule, key milestones, and dependencies across teams.
• Oversee project scope and coordinate any approved changes.
• Track risks, issues, assumptions, and dependencies, and drive them to resolution.
• Ensure release requirements are met and manage testing, acceptance, and final sign-off.
• Maintain financial management skills, including budget tracking, forecasting, variance analysis, and cost control.
• Coordinate and manage vendors and subcontractors to ensure commitments are met.
• Provide regular updates on project status, budget, and risks to leadership and steering committees.
• Lead project closeout activities, including documentation, knowledge transfer, and transition to the operations team.

Requirements

• 4+ years of program or project management experience supporting technical initiatives.
• Proven experience managing large-scale programs with multiple workstreams, stakeholders, and dependencies.
• Strong background in integrated project planning, scheduling, and critical path management.
• Experience creating and managing RACI matrices and maintaining RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Demonstrated success managing fixed-bid or fixed-price projects, including scope, change control, and contractual governance.
• Experience coordinating software releases, deployment readiness, and acceptance processes.
• Experience leading steering committees and executive governance forums.

Preferred Qualifications

• Experience delivering cloud, infrastructure, software, or enterprise technology programs.
• Familiarity with project management tools such as Microsoft Project, Smartsheet, Jira, or Azure DevOps.

Pay

$115,000 - $125,000 an hour DOE

Schedule

3-4 month engagement onsite in Charlotte

About Blink

Blink UX is a design consulting firm creating products that people use, love and remember. Blink has over two decades of experience in UX research, strategy, and design partnering with innovative industry leaders including Amazon, Chase, Gates Foundation, Google, Meta, and NASA. For more information visit blinkux.com.

EEO

When hiring, we aim to build teams of compassionate people with diverse experiences, thoughts, and skills. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual preference, gender identity or age, disability, or length of time spent unemployed. Following your application submission we encourage you to disclose personal demographic information in order to help us comply with federal and state Equal Employment Opportunity record-keeping requirements. We will also use this information in an anonymous aggregated form to help us measure and improve diversity at Blink. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.