Program Manager

About the Role

AST SpaceMobile is building the first global cellular broadband network in space, designed to operate with standard mobile devices. We aim to eliminate connectivity gaps for billions of users worldwide. Our Telecommunications Program Management Office (PMO) seeks a Program Manager to lead end-to-end service readiness and delivery programs for strategic telecommunications partners.

Responsibilities

• Develop and maintain integrated end-to-end program plans for service delivery and operational readiness.
• Track project milestones, dependencies, risks, assumptions, issues, and action items across multiple workstreams.
• Establish and manage program governance, including status reporting, change control, and executive communications.
• Coordinate readiness activities, validation efforts, and milestone reviews for successful service launches.
• Facilitate stage-gate reviews and ensure completion of entry/exit criteria.
• Monitor readiness metrics, acceptance criteria, and KPIs, providing visibility to stakeholders.
• Partner with commercial, technical, and operational teams to align delivery activities with strategic objectives.
• Coordinate engineering, deployment, operations, service assurance, and support functions.
• Manage cross-functional dependencies and resolve obstacles impacting timelines.
• Support field testing, validation, pilot programs, and operational readiness assessments.
• Lead stakeholder meetings, delivery reviews, and governance forums.
• Capture lessons learned and drive continuous improvements in program delivery processes.
• Leverage automation and project management platforms for efficiency and visibility.

Qualifications

• Education: Bachelor’s degree in Engineering, Telecommunications, Business Administration, Project Management, or related field. Master’s/MBA preferred. PMP or equivalent certification preferred.
• Experience:
  • 7+ years of program/project management in telecommunications, technology, or related industries.
  • 3+ years managing customer/partner-facing implementation programs.
  • Proven success in complex service deployments, network implementations, or technology rollouts.
  • Experience coordinating cross-functional teams (engineering, operations, commercial, partners).

Preferred Qualifications

• Experience in wireless, mobile networks, satellite communications, or telecommunications services.
• Worked with network operators, technology vendors, system integrators, or enterprise customers.
• Knowledge of service delivery, deployment, readiness, and operational support.
• Managed phased deployments, pilots, field trials, or commercial launches.
• Global program delivery experience.
• Experience in regulated or mission-critical environments.
• PMP, SAFe, Agile, or related certifications.

Skills

• Strong leadership, organizational, and communication skills.
• Stakeholder management and relationship-building expertise.
• Ability to influence cross-functional teams.
• Analytical and problem-solving capabilities.
• Multi-tasking in fast-paced environments.
• Collaborative, team-oriented mindset.
• Negotiation and conflict resolution skills.
• Attention to detail and execution excellence.

Technology Stack

• Project management tools (Microsoft Project, Smartsheet, Jira)
• Collaboration platforms (Confluence, SharePoint, Microsoft Teams)
• Reporting and dashboard tools
• Issue/risk management systems
• Microsoft Office Suite (Excel, PowerPoint, Visio)
• Workflow automation and productivity platforms
• AI-enabled planning and reporting tools

Physical Requirements

• Standard office environment with extended computer use.
• Occasional travel to partner/operational sites.
• Collaboration in technical/laboratory environments.
• Global team collaboration across time zones.
• Flexibility for critical deployment milestones and launches.

This role may include additional duties as business needs evolve. AST SpaceMobile is an Equal Opportunity Employer, committed to merit-based hiring without discrimination.