Program Manager
Summary
Responsible for managing programs with multiple projects that contain related strategic initiatives. Also responsible for managing projects as needed, managing scope, cost, schedule, internal staffing and outside vendors, and contractual deliverables. Demonstrates competency mastery and is recognized as an authority on the subject by peers.
Essential Duties and Responsibilities
Lead large high-tech, regulated, product development programs made of up multiple projects with complex scopes, large project teams or high levels of risk, while identifying new business opportunities.
Guide projects within the program to be on-time, on-budget, and meeting or exceeding applicable quality standards.
Manage project planning, staffing, budget, schedule, vendor management, and contractual deliverables.
Understand, communicate, and convince others about major programmatic tradeoffs and decisions. Identify risks or necessary direction changes early in a program.
Identify, mitigate, manage, and coordinate risk across the assigned program.
Apply critical thinking and problem solving at a business level. Generate and update necessary reports and presentations to communicate program status, obtain necessary support, and maintain accountability.
Coordinate customer-specific processes for continuity across projects (e.g., IT onboarding, customer-specific training, etc.). Maintain positive working relationships with continuity across projects and programs.
Support sales and marketing efforts by participating in conferences and other BD events, encouraging lasting relationships with customers and industry partners. Support the business expansion portion of sales and maintain positive, long-term working relationships with current customers.
Lead strategic phasing on large complex projects, practicing top-down estimating tactics. Support all proposals within the program. Mentor project managers as needed in gathering requirements, estimating scope, writing proposals, and strategically articulating product/project risks and assumptions.
Generate complex marketing materials under the direction of marketing personnel. Adhere to ALTEN Technology Quality Management System processes by reviewing, comprehending, and maintaining training requirements of position. Support internal and external audits. Identify and support process improvements with the assistance of the QA department.
Adhere to Scalable Product Development Processes (SPDP) by reviewing, comprehending, and maintaining training requirements of position. Support internal and external audits. Identify and support process improvements with the assistance of department director. Identify and support process improvements within the Programs Group.
Complete training directed by managers: webinars, lunch & learns, and other internal/external learning opportunities. Consider personal growth opportunities and request training of interest. Support implementation of the training. Lead training activities for new industries and markets. Train other personnel via lunch & learn presentations and/or mentoring.
Lead reporting at a program level in coordination with the ALTEN account manager. Lead or support elevation of project issues not being addressed by stakeholders. Foster positive environments where candid discussions can occur to understand and meet customer expectations efficiently. Respond effectively to the most sensitive inquiries or complaints. Initiate and facilitate meaningful discussions around complex issues. Lead internal change within the organization. Identify and propose strategies around technical problems affecting their team, communicate standards, and get buy-in on solutions.
Communicate with manager, peers, and team members for clarification and to gain alignment. Demonstrate strong skills in social awareness and relationship management to resolve issues/conflict. Use Emotional Intelligence (EI) knowledge to grow and lead teams and peers effectively. Provide Project Manager oversight and guidance on the assigned program.
Qualifications
Bachelor’s degree (B.S.) from a technical college or university in engineering or another technical/scientific discipline
20 years of engineering and project management experience combined (minimum 5 years of engineering/product development experience, minimum 10 years of project lead/management experience in a technical field)
Possess hands-on experience with project management and project management leadership
Managing/executing software development projects
Project Management experience in a regulated product development environment
Knowledge of the software development lifecycle and fundamentals
Salary Range
$150,000 - $200,000
Location
Westminster, CO