Program Manager
ActioNet, Inc. · Rockville, MD · 2 mo ago
On-siteInformation Technology$160k–$220k/yrFull-time
Key Responsibilities
- Serve as primary point of contact for agency's leadership and stakeholders.
- Provide end-to-end program oversight across all SOC service areas (operations, forensics, logging, coordination).
- Ensure compliance with all BPA Call requirements, SLAs, and reporting obligations.
- Lead SOC governance, including performance management, risk mitigation, and quality assurance.
- Oversee staffing strategy, ensuring adequate Tier 1/2/3 coverage and surge capability.
- Drive continuous improvement initiatives, including: M-21-31 logging maturity, SIEM optimization, automation and orchestration.
- Deliver executive-level reporting (weekly, monthly, quarterly) with actionable insights.
- Manage incident escalation coordination for major cybersecurity events.
- Ensure 24/7 operational readiness, including after-hours/on-call coverage.
- Direct and control all contractor personnel with full authority over execution.
Required Qualifications
- Bachelor’s degree (Master’s preferred).
- 10+ years managing cybersecurity or SOC operations programs.
- Experience supporting federal cybersecurity environments.
- PMP or equivalent certification preferred.
- Strong knowledge of: SOC operations and incident response, Federal compliance frameworks (NIST, FISMA), performance metrics and SLA management.