Jobs · North Carolina

Program Manager and Underwriter, Program Business, Property (Commercial P&C)(Remote)

Amerisure Insurance · Charlotte, NC · 1 wk ago
HybridFull-time

About the role

Amerisure is a property and casualty insurance company with an A.M. Best “A” (Excellent) rating, serving mid-sized commercial enterprises in construction, manufacturing, and healthcare. The Program Manager and Underwriter, Program Business - Property is responsible for the overall management, execution, and strategic performance of assigned program business, including production, growth, profitability, and coverage initiatives with focus on the Property line of business. This position can sit remote from most locations across the U.S. The role involves underwriting audits, referral reviews for accounts exceeding delegated underwriting authority, market analysis to evaluate pricing, products, and services within Amerisure’s target classes, and serving as a key relationship manager for both MGA (Managing General Agency) and retail agency partners. Experience with Excess and Surplus lines is preferred.

Responsibilities

  • Market, evaluate and price products and services for program business within Amerisure target classes of business.
  • Set business plan for upcoming year addressing growth and profit objectives; meet with agency/MGA partner to agree on plan and establish strategy for upcoming year.
  • Evaluate book performance, communicate profit levels of Program, identify areas needing improvement and create plans to address shortfalls.
  • Partner with the Actuarial team to evaluate portfolio performance against targeted combined ratio objectives, identifying performance gaps and developing strategies to address shortfalls, with findings and action plans communicated during the annual planning process.
  • Drive the implementation of new and existing programs including development of underwriting guidelines, form/rate filings, compliance/regulatory matters, finance, reinsurance, claims, legal, accounting, actuarial and marketing matters.
  • Evaluate expansion opportunities for profitable growth with additional distribution partners.
  • Mentor, train, and provide technical guidance to underwriting team members and support staff.
  • Conduct regular audits of MGA programs to ensure compliance with company underwriting guidelines, contractual requirements, and applicable state regulatory standards.
  • Develop and implement best underwriting practices that support program business objectives, drive profitable growth, and align with Amerisure’s overall underwriting strategy and performance goals.
  • Identify ongoing product needs and collaborate with appropriate product and actuary resources for implementation.
  • Collaborate with the Reinsurance team to ensure adequate reinsurance capacity for Program Business, including assessing concentrations of risk and catastrophic exposures, and developing reinsurance strategies, including quota share agreements, to protect profitability.
  • Participate in MGA/agency visits and in servicing the MGA/agency relationship, facilitating communication between the MGA/agency and Amerisure service team to obtain information necessary for screenings, transactions, resolving policy and billing issues, etc.
  • Collaborate with service team to support and advance the program business strategy, ensuring adherence to the service model and promote a strong customer service focus.
  • Partner with Claims Department in conducting regular claim reviews with MGA/agency and continued communication with claims adjusters to ensure consistent and effective claim handling practices.
  • Collaborate with risk management to assist in developing and implementing loss control and risk management strategies.
  • Order, review, and analyze underwriting and rating reports, including Motor Vehicle Reports (MVRs), loss runs, credit reports, and loss control inspections, to assess risk exposures and support informed underwriting decisions.

Requirements

  • Bachelor’s degree or equivalent work-related experience.
  • 5 years multi-line commercial middle market insurance underwriting experience with a specialization in the Property line of business.
  • 2 years of E&S experience preferred.
  • Experience in understanding catastrophe and aggregation modeling and ability to proactively manage a Property portfolio.
  • CPCU designation preferred.
  • Experience with E&S business in particular related to the Property line of business.
  • Ability to manage limits/value aggregation in a portfolio to minimize risk in a defined area.
  • Proficient computer skills required, including Microsoft Office Suite.
  • Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
  • Excellent verbal and written communication skills.
  • Good problem-solving skills and attention to detail.
  • Ability to lead discussions, perform quarterly reviews of program business, and build and conduct presentations.
  • Strong financial, data, and analytical acumen including ability to interpret and analyze program business data at a portfolio level including identifying trends and areas for improvement.
  • Ability to travel within assigned area (minimum of 1 MGA/agency visit and 1 team meeting per quarter and 1 program-related event annually).

Benefits

Amerisure offers a competitive total rewards package including competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. Flexible work arrangements are available to promote work-life balance. The company has been recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance.

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