Jobs · Project Management

Program Manager, Analytics, AI Readiness, and Process Modernization

Heartland Consulting · Washington, DC · 1 mo ago
Project ManagementFull-time

About the role

OCFO wants two things at once: control of today's operation and a credible path to tomorrow's automation. You will be one of two Key Personnel Program Managers. You are the builder: dashboards that leadership uses, process maps that stick, SOPs that match the systems people actually log into, and AI / automation use cases that can survive DOI security and FedRAMP constraints. Your counterpart (Program Manager, Strategic Integration) owns the leadership cadence, the program tracker, and cross-division coordination. You feed that cadence with data, prototypes, and standardized workflows. You will work across Acquisitions/Grants Policy and Operations, Financial Systems, Financial Reporting and Analysis, Accounting Operations, and Internal Evaluation and Assessment.

Responsibilities

  • Design and maintain Power BI (or equivalent) dashboards covering performance trends, cycle times, SLA adherence, workload distribution, accuracy metrics, and other KPIs OCFO leadership needs at division and enterprise level.
  • Stand up automated or semi-automated reporting using Power BI, Power Apps, and Power Automate so manual compilation shrinks and numbers reconcile.
  • Validate data sources and keep reports consistent with OCFO standards. When the dashboard and the source system disagree, you find out why.
  • Use analytics to find process inefficiencies, unused system features, recurring error patterns, and automation candidates. Bring recommendations with a root cause, not a chart.
  • Produce the analytic backbone of weekly, monthly, and quarterly leadership reports: narrative, visuals, trend summaries, risk indicators, and actions.
  • Prepare analytic summaries, metric snapshots, and historical trend packs for internal and external reviews and audits.
  • Lead OCFO AI-readiness work. With each division, write a current-state paragraph (pain, manual steps, systems, workload drivers) and a future-state paragraph (how an approved tool improves cost, speed, accuracy, transparency, or customer experience).
  • Recommend tools from the DOI-approved / FedRAMP-authorized set: AI-assisted document generation, predictive analytics and anomaly detection, Power Platform workflow automation, intelligent routing and workload balancing, and data extraction / validation / transformation.
  • Design automation pilots: requirements, sysadmin coordination, test scripts, pilot metrics, lessons learned, and the recommendation to scale or stop.
  • Evaluate division AI readiness - workforce comfort, training needs, data availability, system constraints, and governance - and align recommendations to Copilot-assisted work already underway elsewhere in Indian Affairs.
  • Own the OCFO-wide AI Opportunity Register (use case, impact, decision, status, risk, blocker, pilot outcome).
  • Map current-state workflows, strip friction (redundant approvals, broken intake, unstandardized procedures), and draft or update SOPs, quick reference guides, templates, job aids, workflow diagrams, and decision trees.
  • Build low-code automation (SharePoint-driven workflows, Power Apps forms, AI-assisted document generation) that is practical inside FBMS, Power Apps, S/4HANA, and SharePoint.
  • Deliver the artifacts your seat owns: AI Opportunities Briefing Deck, Monthly Performance Dashboards, and the SOP / playbook / workflow-map suite.

Required Qualifications

  • Bachelor's degree in information systems, data analytics, business, finance, industrial engineering, or a related field, or equivalent progressive experience. Master's degree preferred.
  • Ten or more years of progressively responsible program, project, or technical-program management experience, including substantial hands-on analytics or process-modernization work. (Candidates with 12+ years of enterprise integration and systems modernization may be mapped to the Project Manager III labor category.)
  • Demonstrated production use of Power BI (or equivalent) for operational or executive dashboards - not classroom exposure.
  • Working experience with Power Automate and/or Power Apps, RPA, or comparable workflow automation.
  • Ability to identify, write, and socialize AI or automation use cases, including current-state mapping, future-state design, and pilot framing.
  • Experience standardizing workflows and writing SOPs in a federal or large-enterprise environment.
  • Familiarity with enterprise financial systems (FBMS, SAP S/4HANA, or comparable ERP) and with pulling or reconciling data across multiple organizations.
  • Strong writing. You will turn analysis into leadership-ready products.
  • Ability to operate independently as a Program Manager supporting multiple client divisions.
  • Must pass a federal background investigation and be eligible for a PIV card. U.S. work authorization required.
  • Must be available to start on or about 21 September 2026.

Preferred Qualifications

  • Direct experience with Indian Affairs, BIA, BIE, BTFA, DOI OCFO, or a comparable civilian CFO shop.
  • Deployed RPA, Copilot, or other FedRAMP-authorized AI in a federal financial, grants, or acquisition process.
  • Audit-readiness analytics (cycle-time, exception, journal-quality, or similar).
  • Power Platform certifications, PMP, Lean Six Sigma, or equivalent. Not required.
  • Experience coordinating with system administrators to land a workflow in a production federal system.

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