Program Manager, AI & Business Process

Responsibilities

• Partner with leadership to improve business performance, financial visibility, operational efficiency, and inventory optimization.
• Define, build, and improve dashboards, recurring reports, ad hoc analysis, and customer-facing reporting for leadership, operations, and external business discussions.
• Use Excel, Tableau, Power BI, and comparable BI tools to analyze performance, visualize trends, and create practical reporting solutions.
• Develop and leverage agentic AI-enabled tools and workflows to automate reporting, accelerate analysis, and improve decision-making.
• Lead inventory analysis and reporting, including inventory accuracy, aging inventory, utilization, replenishment, stock levels, warehouse capacity, business impact, and recommended operational actions.
• Translate financial, operational, customer, and inventory insights into recommendations, business cases, and continuous improvement initiatives.
• Partner across finance, operations, commercial teams, customers, technical partners, and leadership to execute business optimization opportunities.
• Prototype and create business tools directly when appropriate, and partner with technical teams to scale more complex tools and workflows.
• Track and communicate results, including ROI, cost savings, productivity gains, reporting efficiency, service-impacting improvements, and operational performance.

Requirements

• 3–5 years of experience in program management, business analysis, finance, operations, reporting, continuous improvement, or business optimization.
• Strong financial analysis skills, including margin, cost, expense, forecasting, resource allocation, and operational performance analysis.
• Advanced Excel skills for analysis, reporting, modeling support, and business case development.
• Experience defining and building dashboards, reports, or business intelligence tools.
• Strong analytical, problem-solving, organization, communication, and stakeholder management skills.
• Ability to translate complex data into clear insights, recommendations, and action plans.
• Experience working cross-functionally with finance, operations, commercial, customer-facing, technical, and leadership teams.
• Willingness to travel up to 10%.

Preferred Qualifications

• Tableau development experience preferred; Power BI experience also valuable.
• Experience with BI/dashboarding, reporting automation, analytics, or workflow improvement tools.
• Exposure to agentic AI, AI-enabled automation, or practical AI tools for analysis and reporting.
• Financial modeling experience preferred but not required.
• Experience with inventory analysis, operational performance reporting, quality systems, or continuous improvement initiatives.
• Ability to prototype tools independently and partner with technical teams to scale more complex solutions.