Program Manager, Advanced Life Support (Reg FT) Workforce Development

About the role

This position is responsible for the overall administration, coordination, development, and evaluation of the Advanced Life Support educational programs. This position ensures compliance with all applicable state, national, and accreditation standards while maintaining high-quality educational experiences for students, instructors, and affiliated agencies.

Responsibilities

• Direct and manage all aspects of the ALS educational program.
• Ensure compliance with state EMS regulations, accreditation standards, and organizational policies.
• Develop, review, and revise program policies, procedures, and curriculum as needed.
• Maintain accreditation established by the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP) and other governing agencies.
• Monitor program effectiveness and implement improvements to maintain educational excellence.
• Cook up and oversee scheduling of ALS courses and clinical activities.
• Ensure classes are planned sufficiently in advance to allow student enrollment and staff preparation.
• Work collaboratively with support staff to finalize class rosters, instructor assignments, and classroom logistics.
• Ensure all required instructional materials, books, and equipment are available prior to course start dates.
• Supervise and support instructional staff, coordinators, and support personnel.
• Provide guidance and assistance to instructors regarding course delivery, student concerns, and compliance requirements.
• Facilitate instructor development and ensure instructors maintain required certifications and credentials.
• Conduct meetings and training sessions as necessary.
• Aid students with program requirements, forms, and academic concerns.
• Provide guidance, remediation, tutoring, and additional practice opportunities when needed.
• Monitor student progress and maintain accurate student records.
• Support student preparation for certification and National Registry examinations.
• Prepare clear, concise reports, correspondence, and program documentation.
• Communicate effectively with students, instructors, supervisors, affiliated agencies, and support staff.

Requirements

• Bachelor's degree, EMS, Education and four years of related experience in EMS education, training, or emergency services administration.
• Experience coordinating educational programs and supervising personnel.
• Experience with accreditation processes and regulatory compliance.
• Current state Paramedic certification/licensure.
• Instructor certifications in EMS.
• Knowledge of ALS educational standards, accreditation requirements, and EMS regulations.
• Strong organizational, leadership, and communication skills.