Program Manager 5-ProdDev

Responsibilities

• Technical Management and Execution - Security Management: Leverages security knowledge to identify risks, manage scope, estimate program timelines, assess feasibility, testing requirements, and determine appropriate resources. Designs and shapes the security strategy for product or service delivery, ensuring alignment with the third party, security, export, and accessibility compliance requirements. Integrates program demand, funding, and resource planning to support prioritization and execution. Leads rapid response to the most critical security escalations, coordinating across teams and departments and serving as the primary point of contact to executives to assess risk, determine comprehensive mitigation strategies, and ensure alignment and execution of the most effective path to resolution. Leads AI-enabled process transformation and optimization to improve the reliability, resilience, and operational execution of products and services.
• Technical Management and Execution - Security Strategy and Execution: Utilizes security knowledge to identify and manage program dependencies and risks. Supports rapid response to escalations, coordinating within team and communicating to senior team members to assess risk, determine mitigation strategies, and execute the optimal proposed path to resolution. Shapes overall planning activities, ensuring alignment with enterprise architecture. Defines and enforces delivery standards and guidelines, ensuring security, scalability, and alignment with best practices. Develops Line of Business (LOB) strategies for change management and/or incident response to enhance operational efficiency.
• Program Oversight - Strategy and Decision-Making: Leads the alignment of security priorities with customers, service, and stakeholder teams through regular reporting to stakeholders and senior leadership. Establishes scope and milestones, aligning to the broader program plan and company strategies and goals, managing efforts between cross-functional teams to deliver programs or services. Leads efforts to define and monitor key performance indicators (KPIs) and measurement methods for LOB performance. Develops and communicates a comprehensive and strategic communication strategy of highly complex objectives to partners and customers.
• Program Oversight - Program and Operations Management: Shapes and leads both technical and non-technical security programs and highly complex, cross-organizational security efforts impacting products and business. Guides and mentors program staff (e.g., development, release management, customer success), providing expert security support and strategic direction on removing barriers, including risks and issues in workflows. Shapes and leads AI-enabled forecasting, where appropriate, for program demand, funding, and resource requirements to inform planning, prioritization, and execution. Provides guidance on developing and maintaining comprehensive program documentation (e.g., status reports, program plans) and develops risk mitigation strategies. Ensures attention to detail, including security and quality, in program management, from planning to execution and reporting. Chairs regular security program status meetings, fostering collaboration and driving effective communication across teams and leaders. Partners with leadership to set service level agreements (SLAs) and productivity benchmarks aligned with long-term business goals. Leads the deployment of change management for security programs, such as priority, scope, scheduling, development, requirement changes, and support.
• Program Oversight - Risk Management: Drives the management of and responses to security issues, bottlenecks, and risks, serving as a point of escalation for all issues. Develops plans using AI-enabled insights from cost assessments, benefits analysis, and return on investment (ROI) evaluations to improve decision-making and risk mitigation strategies. Makes strategic security decisions, balancing business needs, technical constraints, and long-term goals. Removes critical blockers for the program and determines optimal technical and resource options to drive the successful delivery and adoption of solutions.
• Process Efficiency - Process Optimization: Shapes program improvement strategies by applying AI-enabled capabilities and industry best practices to drive transformational change, improve execution, and optimize processes across the LOB. Leads the development and optimization of program objectives and workflows, while orchestrating the deployment of cross-functional solutions to address complex business problems. Collaborates with management to apply AI-enabled capabilities and best practices to drive innovation, optimize processes and procedures, and advance LOB goals.
• Process Efficiency - Continuous Improvement: Champions LOB-wide integration of continuous improvement, within programs, ensuring alignment of insights across many workstreams with business objectives and operational efficiency goals. Establishes and champions best practices for leveraging data insights at scale, influencing senior leadership decisions. Leads the development of innovative business-critical improvements to the solution's availability and reliability. Applies AI-enabled capabilities, where appropriate, to improve analysis, automation, forecasting, and process optimization across programs. Iterates processes based on feedback and KPIs, analyzing results through retrospectives. Defines requirements and configurations of existing and new development tools, where applicable.
• Collaboration and Program Leadership - Cross Functional Collaboration: Shapes collaboration across multiple teams, ensuring alignment of priorities and program goals. Leads process improvements across the LOB, working with senior leaders to implement team-wide efficiency-driven solutions. Communicates strategic security program updates and insights to leadership teams, shaping decisions at the LOB level. Develops and refines engagement approaches for key stakeholders, ensuring informed decision-making at scale to improve program planning and execution.
• Collaboration and Program Leadership - Program Leadership: Shapes and leads security programs to optimize organizational efficiency. Provides visionary security direction and mentorship to cross-functional teams. Drives transformative change, using AI-enabled capabilities, where appropriate, at all levels of the LOB, from initiation through delivery, while ensuring alignment with strategic goals. Ensures that the program team and other stakeholders are aligned with the program goals and motivated, identifying and addressing conflicts and issues.
• Data and Analysis: Shapes and directs the automation of comprehensive reporting, collaborating with development teams to drive continuous improvement of reports, dashboards, forecasts, and models for program execution. Applies AI-enabled capabilities, where appropriate, to improve reporting automation, forecasting, anomaly detection, trend analysis, and decision support. Utilizes data insights, to solve highly complex problems impacting the success of the program(s), including adherence to SLAs. Conducts analysis on a large number of data sources, using AI-enabled capabilities, where appropriate, with high complexity, which may include competitive analysis, trend analysis, and KPI analysis, to drive data-informed decisions to support the program goals, presenting findings with immediate teams and stakeholders.
• Stakeholder Engagement: Shapes the strategic direction of collaboration efforts across stakeholder teams for high-impact programs. Serves as a trusted advisor to senior stakeholders, ensuring alignment between program priorities and business objectives. Defines strategies for enhancing customer engagement, aligning service offerings with evolving business needs. Drives large-scale product and process enhancements, influencing and guiding the LOB. Develops and presents advanced strategies to mitigate risks to customer satisfaction, assessing the impact of mitigation efforts on broader group objectives. Leads the alignment of varied priorities and Oracle commitments, ensuring optimal coverage and response to customer needs, minimizing organizational risk to programs.
• Planning & Execution: Manages and provides direction on timelines, deliverables, and budgets when applicable for critical high-impact security projects or initiatives that impact the line of business, ensuring timely completion and adherence to requirements. Anticipates and plans for shifts in resources or timelines based on changing business priorities, ensuring optimal outcomes.

Qualifications

Required:

• Master’s degree in Computer Science, Information Security, Engineering, or a related technical field.
• 10+ years of experience in a technical or security-related role, with a focus on security operations, threat intelligence, or cybersecurity.
• Proven ability to lead and manage complex, multi-disciplinary teams.
• Experience with AI and machine learning technologies, particularly in the context of security and risk management.
• Strong understanding of security frameworks and standards, such as NIST, ISO 27001, and GDPR.
• Excellent communication and interpersonal skills, with the ability to communicate complex technical concepts to non-technical audiences.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred:

• PhD in Computer Science, Information Security, or a related field.
• Experience with cloud-based security solutions and platforms.
• Experience with regulatory compliance and audits.
• Experience with security operations center (SOC) operations.