Program Manager (3751)

About the Organization

The Arc Prince George’s County serves more than 600 individuals with disabilities through a variety of programs, services and supports. Our primary areas of support are community living, family and personal supports, employment services, and day programs - all with an emphasis on person-centered community involvement and inclusion. To learn more about us and to review the complete job description, please visit www.thearcofpgc.org.

Position Summary

The Arc is seeking a full-time Program Manager to oversee all direct support professionals for their assigned homes. The Program Manager ensures that all services and supports are person-centered and promotes a culture of advocacy within the residential homes.

Working Days & Hours

• Scheduled Work Days: Monday - Friday
• Work Hours: 40 hrs/wk (Varies Flexible hours, nights and weekends required)
• Annual Salary: $66,124.24 - $70,091.69

Key Competencies

• Advocacy: Support individuals in expressing their goals, choices, and rights.
• Communication: Actively listen and collaborate with individuals, families, and community partners.
• Relationship Building: Foster inclusive opportunities for meaningful connections and friendships.

Key Responsibilities

• Individual Support & Planning:
• Ensure homes meet safety, licensing, and maintenance standards.
• Address site needs and provide emergency shift coverage.
• Financial Management:
• Maintain respectful communication with families, professionals, and staff.
• Participate in and document meetings; facilitate inter-agency communication.
• Community Integration:
• Ensure homes meet safety, licensing, and maintenance standards.
• Address site needs and provide emergency shift coverage.
• Home Quality & Safety:
• Ensure homes meet safety, licensing, and maintenance standards.
• Address site needs and provide emergency shift coverage.
• Communication & Documentation:
• Maintain respectful communication with families, professionals, and staff.
• Participate in and document meetings; facilitate inter-agency communication.
• Health Monitoring:
• Maintain respectful communication with families, professionals, and staff.
• Participate in and document meetings; facilitate inter-agency communication.
• Professionalism & Leadership:
• Maintain respectful communication with families, professionals, and staff.
• Participate in and document meetings; facilitate inter-agency communication.
• Supervision:
• Maintain respectful communication with families, professionals, and staff.
• Participate in and document meetings; facilitate inter-agency communication.

Qualifications

• Strong interpersonal skills
• Customer service-oriented
• Excellent computer skills
• Minimum high school diploma
• 2 years of supervisory experience working with people with disabilities
• Must have knowledge of community resources available in Prince George’s County
• Strong organizational skills
• Demonstrate an intensive understanding of the agency’s vision in terms of the importance of recognizing and honoring the individuals’ preferences and choices.

Total Rewards

The Arc offers a competitive salary and comprehensive benefits, to include medical, dental and vision plans. A 403(b) retirement plan w/ employer match, tuition reimbursement, benevolence program, paid holidays, generous paid time-off, paid training, company paid life insurance, and much more!