Program Manager 2

About the role

This position manages the operational and promotional aspects of the Doctor of Philosophy in Nursing (PhD) program. Responsibilities include developing new ideas and procedures for the PhD program, maintaining knowledge of all aspects of the program, communicating with applicants, students, and other stakeholders, providing resource support, facilitating registration, ensuring accuracy in degree track-specific information, managing the PhD program budget, and supporting the PhD Program committees.

Responsibilities

• In conjunction with PhD Program Director, develops new ideas and procedures for related to the PhD program.
• Maintains knowledge of all aspects of the program and communicates effectively with applicants, students, and other stakeholders.
• Provides and ensures resource support.
• Communicates course information to students for semester registration, assesses registration progress, and facilitates registration completion.
• Ensures accuracy in degree track-specific information that is collected, maintained, and reported.
• Affords and ensures resource support.
• Maintains resource support.
• Manages information related to the PhD program including associated databases (e.g. DegreeWorks, QuickBase, Excel), student/applicant information software programs (e.g. Banner, Crystal Reports, and WebXtender) as well as maintains filing systems for programmatic documents.
• Develops systems for real-time data retrieval.
• Provides administrative support for the PhD Program committees.
• Attends meetings, creates agendas, prepares handouts, transcribes minutes and distributes to committee members.
• Maintains committee files.
• Collaborates with the Committee Chairs to plan and execute meetings.
• Works with appropriate CON team members to develop and implement strategies to recruit a qualified and varied student population and reach enrollment goals.
• Creates PhD program-related materials and participates as the recruitment representative as required.
• Works with CON Communications Strategist to ensure that program-related web content and recruitment materials are up to date.
• Collaborates with the team members to plan for and participate in student orientation.
• Marks and tracks PhD program and student outcomes.
• Works collaboratively with CON Departments and Units.
• Attends assigned meetings and events as needed (Convocation, CON Information Sessions, Family Day, etc.).
• Provides and participates in cross training with other Program Managers.
• Maintains an accurate and up to date desk reference for all job duties and responsibilities.
• Collaborates with Center for Nursing Research (CNR) and provides administrative support for PhD faculty and student grant-related activities.
• Completes course-specific information of courses offered in the degree track for the semester Course Offering (COF) Process.
• Other duties/CON events as designated by Department Chair of Nursing Science and PhD Program Director.

Qualifications

• Bachelor's degree from an accredited college or university with three years experience in an academic or related setting.
• Preferred qualifications include skilled in web design and prior experience in a higher education, academic or health sciences setting.
• Excellent interpersonal skills, self-motivated with good problem-solving skills.
• Knowledge, Skills, & Abilities: Excellent customer service, interpersonal, multi-tasking, organizational and verbal/written communication skills. Proficiency with Microsoft Office (Word, Excel, Access, and PowerPoint) and other computer software/databases.