Program Management Specialist - Cardiothoracic Surgery

Job Responsibilities

• Serves as program coordinator for assigned program. Supports leadership in implementation, coordination, evaluation and planning of program's short/long term goals.
• Serves as primary program liaison for daily administration and operational issues such as data management, marketing/communications, outreach, annual conference coordination, education, and social media coordination.
• Maintains direct communication with key staff for interaction and information exchange among program components, project leaders, and the professional and lay communities.
• Participates fully in strategic planning process and identifies areas of need and focuses on translating portions of annual plan into well-defined projects and programs with timelines and deliverables.
• Plans and executes projects in a timely manner.
• Provides support in the preparation and submission of internal and external education offerings related to clinical programs and teams.
• Provides support for current competency requirements and resources.
• Contributes educational content for training using current evidence and research; serves as a resource to multidisciplinary staff.
• Provides education and collaboration in area of clinical expertise.
• Collaborate in an effective and timely manner with internal and external contacts to achieve program goals.
• Serve as a resource in appointment setting and follow up related to accommodating the needs of patients.
• Provide support, assistance, problem-solving and information to parents and professionals.
• Answer, screen and direct phone calls, in-person inquiries or web or E-mail inquiries from parents and professionals.
• Update related communication materials as appropriate, including letters, forms, newsletters, web content and other clinical or marketing materials.
• Provide support for disseminating patient chart information.
• May attend clinics as necessary, assist with clinical program operations, as needed, assist with patient flow and provide necessary follow up to patients and clinicians.

Job Qualifications

• Bachelor's degree in a related field
• 2+ years of work experience in a related job discipline
• Previous database management experience is highly preferred
• Experience using REDCap is preferred
• Must be available for a weekly onsite meeting Wednesdays at 7am

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's is recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years. Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding. Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025). One of the nation’s America’s Most Innovative Companies as noted by Fortune. Consistently certified as great place to work. A Leading Disability Employer as noted by the National Organization on Disability. Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC).

We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability