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Program Management Lead, Vice President

Citi · New York, NY · 2 days ago
On-siteProject Management$130k–$195k/yrFull-time

About the Role

The Program Management Lead – Alumni Network is a strategic professional responsible for coordinating, executing, and advancing the global Citi Alumni Network program. Reporting to the Alumni Network Program Head / Senior Lead, this role drives the day-to-day execution of alumni programming, operational workflows, communications, and cross-functional partnerships to maintain an active, high-value community of former Citi employees worldwide.

Responsibilities

  • Strategic Program Execution & Governance:
    • Support planning, scheduling, and coordination of Citi Alumni Network initiatives, aligning with firm-wide business priorities and talent strategies.
    • Coordinate creation, review, and maintenance of program management artifacts (e.g., plans, charters, risk registers).
    • Assist in budget administration for global and domestic campaigns, events, and platforms; track spend and optimize resources.
    • Conduct benchmarking against peer corporate alumni programs to incorporate best practices and modern methodologies.
  • Stakeholder Engagement & Regional Coordination:
    • Partner with regional business units and function leads to deliver alumni initiatives, events, and content.
    • Support targeted outreach for diverse alumni segments, including executives and functional networks.
    • Facilitate cross-regional meetings, manage agendas, and track action items.
  • Programmatic Operations & Digital Engagement:
    • Manage day-to-day operations of LinkedIn and platform channels; coordinate content and maintain editorial calendars.
    • Execute multi-channel communication campaigns (newsletters, emails, executive messaging).
    • Support planning and execution of global/domestic events, including the Distinguished Alumni Awards program.
    • Promote alumni benefits and partnerships (e.g., discounts, cultural access).
    • Collaborate with Talent Acquisition on boomerang hiring and alumni job boards.
  • Data Analytics, Modernization & AI Optimization:
    • Drive data integrity and profile enrichment within the CRM/alumni database.
    • Support adoption of workflow automation and AI tools for operational efficiency.
    • Track and analyze performance metrics (membership growth, engagement ROI, etc.).
  • Risk Management, Compliance & Controls:
    • Assess risk in decision-making, ensuring compliance with laws, policies, and ethical standards.
    • Exemplify Citi’s core leadership values: Deliver with Pride, Succeed Together, Take Ownership.

Requirements

  • Experience: 6–10 years in program management, corporate alumni relations, association management, or stakeholder management within a global financial institution or enterprise.
  • Education: Bachelor’s degree or equivalent; Master’s preferred.

Skills

  • Communication & Diplomacy: Strong written, verbal, and presentation skills to influence stakeholders.
  • Program Governance: Ability to manage deliverables, create risk plans, and coordinate workstreams.
  • Digital Acuity: Proficiency in Microsoft Office, LinkedIn, CRM, and digital workflow tools.
  • Problem Solving: Analytical and organizational skills to resolve challenges and manage priorities.
  • Global Collaboration: Track record of working across diverse geographies and teams.

Pay

Full-time salary range: $129,840.00 - $194,760.00. Eligible employees may receive discretionary and formulaic incentive and retention awards.

Benefits

Citi offers competitive benefits, including medical, dental, vision, 401(k), life/disability insurance, paid time off, and wellness programs. Offerings may vary by jurisdiction, job level, and hire date.

Location: New York, NY, United States

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